DECREUS, K.; KHARBILI, M. EL; POELS, G.; PULVERMUELLER, E. - Faculteit Economie en Bedrijfskunde, Universiteit Gent - 2009
Business process management (BPM) develops into a new paradigm for enterprise computing that uses information … technology (IT) not only to support or execute business processes, but also to continuously monitor and improve these processes … in order to better achieve business objectives. BPM’s variant Semantic Business Process Management (SBPM) is meant to …