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~isPartOf:"Effektives Customer Relationship Management : Instrumente - Einführungskonzepte - Organisation"
~isPartOf:"Journal of retailing"
~isPartOf:"Journal of strategic marketing"
~person:"Pepels, Werner"
~subject:"Beschwerdemanagement"
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Pepels, Werner
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Effektives Customer Relationship Management : Instrumente - Einführungskonzepte - Organisation
Journal of retailing
Journal of strategic marketing
Effektives Customer Relationship Management : Instrumente, Einführungskonzepte, Organisation
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ECONIS (ZBW)
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Grundzüge des Beschwerdemanagements
Pepels, Werner
- In:
Effektives Customer Relationship Management : …
,
(pp. 80-93)
.
2013
Persistent link: https://www.econbiz.de/10009672136
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