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~isPartOf:"Effektives Customer Relationship Management : Instrumente - Einführungskonzepte - Organisation"
~isPartOf:"Journal of retailing"
~subject:"Datenschutz"
~type_genre:"Aufsatz in Zeitschrift"
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Search: subject_exact:"Kundenbeziehungen"
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Datenschutz
Beziehungsmarketing
103
Relationship marketing
103
Consumer behaviour
66
Konsumentenverhalten
66
Einzelhandel
46
Retail trade
46
Customer satisfaction
22
Kundenzufriedenheit
22
Dienstleistungsqualität
15
Distribution channel
15
Service quality
15
Vertriebsweg
15
Online retailing
13
Online-Handel
13
Marketing management
11
Marketingmanagement
11
Brand management
10
E-commerce
10
Electronic Commerce
10
Markenführung
10
Customer experience
9
Customer service
7
Kundenservice
7
Ladengestaltung
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Salespeople
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Store design
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Beschwerdemanagement
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Brand image
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Complaint management
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Kundenbindungsprogramm
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Loyalty program
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Markenimage
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Retailing
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Brand
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Customer journey
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Internet marketing
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Lieferantenmanagement
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Acuti, Diletta
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Aiello, Gaetano
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Breazeale, Michael J.
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Chen, Jialie
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Donvito, Raffaele
1
Duncan, Tom
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Eisend, Martin
1
Esmark, Carol L.
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Fortin, Whitney
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Grazzini, Laura
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Grewal, Dhruv
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Harmeling, Colleen
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Krafft, Manfred
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Kumar, Vikas
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Mazzoli, Valentina
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Noble, Stephanie M.
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Okazaki, Shintaro
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Plangger, Kirk
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Rosa, Erin
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Ruyter, Ko de
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Singh, Siddharth
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Vannucci, Virginia
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Viglia, Giampaolo
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Effektives Customer Relationship Management : Instrumente - Einführungskonzepte - Organisation
Journal of retailing
Journal of retailing and consumer services
12
International journal of e-business research : an official publication of the Information Resources Management Association
7
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
5
Asia Pacific journal of marketing and logistics
3
International journal of business information systems : IJBIS
3
International journal of electronic commerce : IJEC
3
International journal of retail and distribution management
3
Journal of direct, data and digital marketing practice : the international journal of the Institute of Direct Marketing
3
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
3
Amfiteatru economic : an economic and business research periodical
2
Electronic commerce research
2
Electronic commerce research and applications
2
Electronic markets : the international journal on networked business
2
International journal of business and globalisation : IJBG
2
International journal of contemporary hospitality management
2
International journal of electronic business : IJEB
2
International journal of electronic customer relationship management : IJECRM
2
International journal of hospitality management
2
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
2
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
2
Journal of digital banking
2
Journal of global information management : an official publication of the Information Resources Management Association
2
Journal of marketing
2
Journal of organizational computing and electronic commerce
2
Journal of the Academy of Marketing Science
2
Management science : journal of the Institute for Operations Research and the Management Sciences
2
Marketing : ZFP ; journal of research and management
2
Technological forecasting & social change : an international journal
2
Administrative Sciences : open access journal
1
Asia-Pacific journal of management research and innovation
1
Business ethics : a European review
1
Business horizons
1
Decision support systems : DSS ; the international journal
1
European journal of international management : EJIM
1
European journal of operational research : EJOR
1
European journal of political economy
1
Harvard-Business-Manager : das Wissen der Besten
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
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ECONIS (ZBW)
4
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1
Insight is power : understanding the terms of the consumer-firm data exchange
Krafft, Manfred
;
Kumar, Vikas
;
Harmeling, Colleen
; …
- In:
Journal of retailing
97
(
2021
)
1
,
pp. 133-149
Persistent link: https://www.econbiz.de/10012514585
Saved in:
2
Understanding the strategic consequences of customer privacy concerns : a meta-analytic review
Okazaki, Shintaro
;
Eisend, Martin
;
Plangger, Kirk
; …
- In:
Journal of retailing
96
(
2020
)
4
,
pp. 458-473
Persistent link: https://www.econbiz.de/10012495484
Saved in:
3
Customers' willingness to disclose personal information throughout the customer purchase journey in retailing : the role of perceived warmth
Aiello, Gaetano
;
Donvito, Raffaele
;
Acuti, Diletta
; …
- In:
Journal of retailing
96
(
2020
)
4
,
pp. 490-506
Persistent link: https://www.econbiz.de/10012495486
Saved in:
4
I'll be watching you : shoppers' reactions to perceptions of being watched by employees
Esmark, Carol L.
;
Noble, Stephanie M.
;
Breazeale, Michael J.
- In:
Journal of retailing
93
(
2017
)
3
,
pp. 336-349
Persistent link: https://www.econbiz.de/10011744852
Saved in:
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