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~isPartOf:"Electronic commerce research"
~subject:"Bewertung"
~subject:"Beziehungsmarketing"
~subject:"E-Business"
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Bewertung
Beziehungsmarketing
E-Business
Website
15
Consumer behaviour
9
Konsumentenverhalten
9
Online retailing
9
Online-Handel
9
E-commerce
7
Electronic Commerce
7
Customer satisfaction
5
Dienstleistungsqualität
5
Kundenzufriedenheit
5
Service quality
5
Relationship marketing
4
Internet marketing
3
Online-Marketing
3
Benutzerfreundlichkeit
2
China
2
Data protection
2
Datenschutz
2
Distribution channel
2
Innovation adoption
2
Innovationsakzeptanz
2
Internet
2
Usability
2
Vertriebsweg
2
Attention
1
Auction theory
1
Auktionstheorie
1
Brand
1
Brand management
1
Business Web applications
1
Business process management
1
Business processes
1
Cashback website
1
Collaborative filtering
1
Confidence
1
Consumer revisit intention
1
Content analysis
1
Continuous usage intention
1
Customer journey
1
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Aham-Anyanwu, Nnanyelugo
1
Du, Juan
1
Guo, Haiyan
1
Hartmann, Michael
1
Jiang, Tao
1
Jing, Nan
1
Koch, Christian
1
Li, Honglei
1
Luo, Xin
1
Shi, Yuhan
1
Sugumaran, Vijayan
1
Tevrizci, Cemal
1
Wang, Xiaorui
1
Zhang, Leyuan
1
Zhang, Renqian
1
Zhou, Ronggang
1
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Electronic commerce research
Journal of retailing and consumer services
16
Journal of travel and tourism marketing
10
International journal of e-business research : an official publication of the Information Resources Management Association
9
International journal of business information systems : IJBIS
7
International journal of electronic marketing and retailing : IJEMR
7
International journal of internet marketing and advertising : IJIMA
7
International journal of retail & distribution management
7
Tourism management : research, policies, practice
7
Journal of hospitality marketing & management
6
International journal of hospitality management
5
Journal of business research : JBR
5
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
5
Journal of internet commerce
5
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
4
International journal of contemporary hospitality management
4
International journal of electronic commerce : IJEC
4
Journal of electronic commerce research : JECR
4
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
4
The service industries journal
4
Global business review
3
International journal of electronic customer relationship management : IJECRM
3
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
3
International journal of technology marketing : IJTMkt
3
Journal of air transport management
3
Journal of organizational computing and electronic commerce
3
Journal of vacation marketing : an international journal
3
Management research review
3
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
3
Asia Pacific journal of marketing and logistics
2
Business horizons
2
Business process management journal
2
Corporate reputation review : an international journal
2
Gadjah Mada international journal of business
2
Information Systems Working Papers Series, Vol. , pp. -, 1999
2
International journal of e-entrepreneurship and innovation : IJEEI ; an official publication of the Information Resources Management Association
2
International journal of electronic business
2
International journal of information systems and change management : IJISCM
2
International journal of public sector performance management : IJPSPM
2
International journal of quality and service sciences
2
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ECONIS (ZBW)
4
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1
Importance of the perceived quality of touchpoints for customer journey analysis : evidence from the B2B sector
Koch, Christian
;
Hartmann, Michael
- In:
Electronic commerce research
23
(
2023
)
3
,
pp. 1515-1538
Persistent link: https://www.econbiz.de/10014383044
Saved in:
2
Measuring e-service quality and its importance to customer satisfaction and loyalty : an empirical study in a telecom setting
Zhou, Ronggang
;
Wang, Xiaorui
;
Shi, Yuhan
;
Zhang, Renqian
; …
- In:
Electronic commerce research
19
(
2019
)
3
,
pp. 477-499
Persistent link: https://www.econbiz.de/10012099746
Saved in:
3
Personalized recommendation based on customer preference mining and sentiment assessment from a Chinese e-commerce website
Jing, Nan
;
Jiang, Tao
;
Du, Juan
;
Sugumaran, Vijayan
- In:
Electronic commerce research
18
(
2018
)
1
,
pp. 159-179
Persistent link: https://www.econbiz.de/10011813179
Saved in:
4
The interplay between value and service quality experience : e-loyalty development process through the eTailQ scale and value perception
Li, Honglei
;
Aham-Anyanwu, Nnanyelugo
;
Tevrizci, Cemal
; …
- In:
Electronic commerce research
15
(
2015
)
4
,
pp. 585-615
Persistent link: https://www.econbiz.de/10011400949
Saved in:
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