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~isPartOf:"Electronic commerce research and applications"
~isPartOf:"Journal of hospitality marketing & management"
~subject:"Bank"
~subject:"Markenimage"
~subject:"Service quality"
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Bank
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Beziehungsmarketing
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Consumer behaviour
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Customer retention
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Kundenbindung
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Relationship marketing
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Customer satisfaction
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Dienstleistungsqualität
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Electronic commerce research and applications
Journal of hospitality marketing & management
Journal of retailing and consumer services
11
Journal of business research : JBR
5
Cogent business & management
4
The journal of services marketing
4
The service industries journal
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European journal of marketing
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Forschungsgruppe Konsum und Verhalten
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International journal of economic research
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International journal of services and operations management : IJSOM
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Journal for global business advancement : JGBA
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Journal of business economics and management
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Journal of consumer behaviour : an international research review
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Journal of contemporary management : JMC
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Journal of travel and tourism marketing
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Reihe Dienstleistungsmanagement | Dienstleistungsmarketing
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The international journal of bank marketing : IJBM
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The journal of applied business research
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The journal of brand management : an international journal
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Academic journal of economic studies
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Advances in hospitality and leisure
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Asia Pacific journal of marketing and logistics
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Bangladesh journal of political economy
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Benchmarking : an international journal
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Betriebswirtschaftliche Forschung und Praxis : BFuP
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Brand management ; Vol. 2
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Bridging the gap between advertising academia and practice
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Drivers of customer loyalty and word of mouth intentions : moderating role of interactional justice
Saleem, Muhammad Abid
;
Yaseen, Asif
;
Wasaya, Allah
- In:
Journal of hospitality marketing & management
27
(
2018
)
8
,
pp. 877-904
Persistent link: https://www.econbiz.de/10011957277
Saved in:
2
Exploring the antecedents of hotel customer loyalty : a social identity perspective
Martínez García de Leaniz, Patricia
;
Rodríguez del …
- In:
Journal of hospitality marketing & management
24
(
2015
)
1/2
,
pp. 1-23
Persistent link: https://www.econbiz.de/10010526384
Saved in:
3
How to design personalization in a context of customer retention : who personalizes what and to what extent?
Kwon, Kwiseok
;
Kim, Cookhwan
- In:
Electronic commerce research and applications
11
(
2012
)
1/6
,
pp. 101-116
Persistent link: https://www.econbiz.de/10009730271
Saved in:
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