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~isPartOf:"Electronic commerce research and applications"
~isPartOf:"The service industries journal"
~subject:"Kundenzufriedenheit"
~subject:"Online shopping"
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Kundenzufriedenheit
Online shopping
E-commerce
112
Electronic Commerce
112
Online retailing
90
Online-Handel
90
Consumer behaviour
52
Konsumentenverhalten
52
Dienstleistungsqualität
26
Service quality
26
Beziehungsmarketing
22
Relationship marketing
22
Customer satisfaction
21
Internet marketing
16
Online-Marketing
16
Confidence
15
Internet
15
Vertrauen
15
Website
14
Social Web
13
Social web
13
Internet-Auktion
11
Online auction
11
Einzelhandel
10
Retail trade
10
Distribution channel
9
Personalisierung
9
Personalization
9
Vertriebsweg
9
Viral marketing
9
Virales Marketing
9
Auction theory
8
Auktionstheorie
8
Data security
7
Datensicherheit
7
Experiment
7
China
6
Data Mining
6
Data mining
6
Taiwan
6
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1
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Article
27
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Article in journal
27
Aufsatz in Zeitschrift
27
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English
27
Author
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Amirtha, Raman
1
Archer-Brown, Chris
1
Barrera, Ramón Barrera
1
Bos, Joost van den
1
Carrión, Gabriel Cepeda
1
Cebi, Selcuk
1
Chen, Hui-Ling
1
Chen, Kuo-Yung
1
Chen, Yi-ling
1
Cheng, Chiang Yu
1
Cheng, Hsiu-Fen
1
Chih, Wen-hai
1
Chiu, Hung-chang
1
Choi, Yerim
1
Cicmil, Svetlana
1
Dabholkar, Pratibha A.
1
Fan, Chang
1
Fernández-Sabiote, Estela
1
Floh, Arne
1
Friske, Wesley
1
Galliers, Robert
1
Guo, Yi Maggie
1
Hsieh, Tzong-yin
1
Hsu, Li-chun
1
Huang, Qiuping
1
Huang, Yu-feng
1
Hung, Humphry
1
Kerkhof, Peter
1
Kim, Changsu
1
Kim, Jongheon
1
Kim, Jung-Hwan
1
Kim, Kwanho
1
Kim, Minjeong
1
Kuo, Feng-yang
1
Lee, Chia-Ling
1
Lee, Jihyun
1
Lee, Yoon Jung
1
Lee, Yuri
1
Liang, Austin Rong-Da
1
Liu, Chung-tzer
1
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Published in...
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Electronic commerce research and applications
The service industries journal
Journal of retailing and consumer services
103
Journal of business research : JBR
31
International journal of electronic marketing and retailing : IJEMR
28
Journal of internet commerce
24
Asia Pacific journal of marketing and logistics
20
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
20
Cogent business & management
19
International journal of electronic customer relationship management : IJECRM
19
International journal of hospitality management
17
International journal of business information systems : IJBIS
15
Information systems and e-business management : ISeB
14
International journal of e-business research : an official publication of the Information Resources Management Association
14
International journal of retail and distribution management
14
Journal of electronic commerce research : JECR
14
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
14
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
13
International journal of retail & distribution management
13
Tourism management : research, policies, practice
13
Electronic commerce research
11
Journal of retailing
11
Journal of travel and tourism marketing
11
Psychology & marketing
11
The journal of services marketing
10
Electronic markets : the international journal on networked business
9
Journal of hospitality marketing & management
9
Service business
9
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
9
Journal of strategic marketing
8
The international review of retail, distribution and consumer research
8
International journal of electronic business
7
International journal of internet marketing and advertising : IJIMA
7
International journal of production economics
7
International journal of quality & reliability management
7
International journal of quality and service sciences
7
Journal of customer behaviour
7
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
7
Journal of marketing management : MM
7
Journal of service research : JSR
7
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ECONIS (ZBW)
27
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27
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1
Customer readiness-customer participation link in e-services
Tuan Nguyen
- In:
The service industries journal
42
(
2022
)
9/10
,
pp. 738-769
Persistent link: https://www.econbiz.de/10013362141
Saved in:
2
Conceptualization and assessment of E-service quality for luxury brands
Kim, Jung-Hwan
;
Kim, Minjeong
- In:
The service industries journal
40
(
2020
)
5/6
,
pp. 436-470
Persistent link: https://www.econbiz.de/10012208579
Saved in:
3
Building loyalty through perceived value in online shopping : does family life cycle stage matter?
Amirtha, Raman
;
Sivakumar, V. J.
- In:
The service industries journal
42
(
2022
)
15/16
,
pp. 1151-1189
Persistent link: https://www.econbiz.de/10013466618
Saved in:
4
Simultaneous measurement of quality in different online services
Barrera, Ramón Barrera
;
Carrión, Gabriel Cepeda
- In:
The service industries journal
34
(
2014
)
2
,
pp. 123-144
Persistent link: https://www.econbiz.de/10010257790
Saved in:
5
Measuring perceived EC ethics using a transaction-process-based approach : scale development and validation
Cheng, Hsiu-Fen
;
Yang, Ming-Hsien
;
Chen, Kuo-Yung
; …
- In:
Electronic commerce research and applications
13
(
2014
)
1
,
pp. 1-12
Persistent link: https://www.econbiz.de/10011348339
Saved in:
6
Pricing fraud detection in online shopping malls using a finite mixture model
Kim, Kwanho
;
Choi, Yerim
;
Park, Jonghun
- In:
Electronic commerce research and applications
12
(
2013
)
3
,
pp. 195-207
Persistent link: https://www.econbiz.de/10010504875
Saved in:
7
A quality evaluation model for the design quality of online shopping websites
Cebi, Selcuk
- In:
Electronic commerce research and applications
12
(
2013
)
2
,
pp. 124-135
Persistent link: https://www.econbiz.de/10010504882
Saved in:
8
The role of atmospheric cues in online impulse-buying behavior
Floh, Arne
;
Madlberger, Maria
- In:
Electronic commerce research and applications
12
(
2013
)
6
,
pp. 425-439
Persistent link: https://www.econbiz.de/10010505462
Saved in:
9
Mobile phone customer retention strategies and Chinese e-commerce
Peng, Jianping
;
Quan, Jing
;
Zhang, Shaoling
- In:
Electronic commerce research and applications
12
(
2013
)
5
,
pp. 321-327
Persistent link: https://www.econbiz.de/10010505472
Saved in:
10
Quality management of B2C e-commerce service based on human factors engineering
Zuo, Wenming
;
Huang, Qiuping
;
Fan, Chang
;
Zhang, Zhenpeng
- In:
Electronic commerce research and applications
12
(
2013
)
5
,
pp. 309-320
Persistent link: https://www.econbiz.de/10010505473
Saved in:
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