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~isPartOf:"Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work"
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Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work
Journal of business research : JBR
233
International journal of hospitality management
172
Journal of retailing and consumer services
152
Journal of business ethics : JOBE
102
Tourism management : research, policies, practice
91
Psychology & marketing
83
Journal of consumer research : JCR ; an interdisciplinary bimonthly
77
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
77
The leadership quarterly : LQ ; an international journal of political, social and behavioral science
74
Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology
65
Academy of Management journal : AMJ
62
Journal of economic psychology : research in economic psychology and behavioral economics
56
Journal of business and psychology
54
Journal of travel and tourism marketing
54
International journal of contemporary hospitality management
49
Journal of vocational behavior
49
SpringerLink / Bücher
49
Journal of hospitality marketing & management
48
Journal of behavioral decision making
47
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
47
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
45
Journal of economic behavior & organization : JEBO
45
The journal of services marketing
45
The service industries journal
43
Tourism management perspectives : TMP
43
Journal of managerial psychology
42
Journal of marketing research : JMR
41
The journal of brand management : an international journal
41
Human relations
40
European journal of marketing : EJM
39
The Academy of Management review : AMR
39
The journal of product & brand management
39
Discussion paper series / IZA
38
Research companion to emotion in organizations
36
Cogent business & management
35
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
34
Leadership & organization development journal
34
Marketing letters : a journal of research in marketing
34
Journal of marketing management : MM
31
International journal of consumer studies
30
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ECONIS (ZBW)
12
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1
The customer experience of emotional labor
Groth, Markus
;
Hennig-Thurau, Thorsten
;
Wang, Karyn L.
- In:
Emotional labor in the 21st century : diverse …
,
(pp. 127-151)
.
2013
Persistent link: https://www.econbiz.de/10009661154
Saved in:
2
Emotional labor at the unit-level
Niven, Karen
;
Totterdell, Peter
;
Holman, David
; …
- In:
Emotional labor in the 21st century : diverse …
,
(pp. 101-123)
.
2013
Persistent link: https://www.econbiz.de/10009661155
Saved in:
3
The social effects of emotion regulation in organizations
Côté, Stéphane
;
Kleef, Gerben A. Van
;
Sy, Thomas
- In:
Emotional labor in the 21st century : diverse …
,
(pp. 79-100)
.
2013
Persistent link: https://www.econbiz.de/10009661156
Saved in:
4
Motivation, fit, confidence, and skills : how do individual differences influence emotional labor?
Dahling, Jason J.
;
Johnson, Hazel-Ann M.
- In:
Emotional labor in the 21st century : diverse …
,
(pp. 57-78)
.
2013
Persistent link: https://www.econbiz.de/10009661157
Saved in:
5
Episodic intrapersonal emotion regulation or Dealing with life as it happens
Beal, Daniel J.
;
Trougakos, John P.
- In:
Emotional labor in the 21st century : diverse …
,
(pp. 31-55)
.
2013
Persistent link: https://www.econbiz.de/10009661158
Saved in:
6
Bringing emotional labor into focus : a review and integration of three research lenses
Grandey, Alicia
;
Diefendorff, James M.
;
Rupp, Deborah E.
- In:
Emotional labor in the 21st century : diverse …
,
(pp. 3-27)
.
2013
Persistent link: https://www.econbiz.de/10009661159
Saved in:
7
Conceptualizing emotional labor : an emotion regulation perspective
Gross, James J.
- In:
Emotional labor in the 21st century : diverse …
,
(pp. 288-294)
.
2013
Persistent link: https://www.econbiz.de/10009663186
Saved in:
8
A cultural perspective on emotion labor
Mesquita, Batja
;
Delvaux, Ellen
- In:
Emotional labor in the 21st century : diverse …
,
(pp. 251-272)
.
2013
Persistent link: https://www.econbiz.de/10009663190
Saved in:
9
Social and cultural influencers : gender effects on emotional labor at work and at home
Lively, Kathryn J.
- In:
Emotional labor in the 21st century : diverse …
,
(pp. 223-249)
.
2013
Persistent link: https://www.econbiz.de/10009663191
Saved in:
10
Emotional labor : organization-level influences, strategies, and outcomes
Pugh, S. Douglas
;
Diefendorff, James M.
;
Moran, Christina M.
- In:
Emotional labor in the 21st century : diverse …
,
(pp. 199-221)
.
2013
Persistent link: https://www.econbiz.de/10009663192
Saved in:
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