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~isPartOf:"Enterprise, business-process and information systems modeling : 12th International Workshop, BPMDS 2011, and 16th International Conference, EMMSAD 2011, held at CAiSE 2011, London, UK, June 20 - 21, 2011 ; proceedings"
~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
~person:"Betts, Alan"
~subject:"Performance-Management"
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Enterprise, business-process and information systems modeling : 12th International Workshop, BPMDS 2011, and 16th International Conference, EMMSAD 2011, held at CAiSE 2011, London, UK, June 20 - 21, 2011 ; proceedings
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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Re-investigating business excellence : values, measures and a framework
Lu, Dawei
;
Betts, Alan
;
Croom, Simon
- In:
Total quality management & business excellence : an …
22
(
2011
)
12
,
pp. 1263-1276
Persistent link: https://www.econbiz.de/10009411438
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