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~isPartOf:"Erfolgsfaktor Emotionalisierung : wie Unternehmen die Herzen der Kunden gewinnen"
~isPartOf:"International journal of hospitality management"
~subject:"Krankenhaus"
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Krankenhaus
Emotion
186
Consumer behaviour
78
Konsumentenverhalten
78
Customer satisfaction
51
Dienstleistungsqualität
51
Kundenzufriedenheit
51
Service quality
51
Hotel industry
50
Hotellerie
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Beziehungsmarketing
45
Relationship marketing
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Gastronomie
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Restaurant industry
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Arbeitszufriedenheit
29
Job satisfaction
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Arbeitsverhalten
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Work behaviour
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Tourism employees
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Tourismusberufe
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Stress
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Emotional labor
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Hospitality industry
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Emotions
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Gastgewerbe
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Customer service
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Markenführung
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Organizational behaviour
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Verhalten in Organisationen
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Hospital
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Personality psychology
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Persönlichkeitspsychologie
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Arbeitspsychologie
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Beschwerdemanagement
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Alrawadieh, Zaid
2
Altinay, Levent
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Arici, Hasan Evrim
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Tulucu, Fadime
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Abbott, JéAnna Lanza
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Avloniti, A.
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Li, Xin
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Erfolgsfaktor Emotionalisierung : wie Unternehmen die Herzen der Kunden gewinnen
International journal of hospitality management
International journal of contemporary hospitality management
4
Journal of health organization and management
4
Journal of hospitality marketing & management
4
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
3
Organization studies : an international multidisciplinary journal devoted to the study of organizations, organizing, and the organized in and between societies
3
Health marketing quarterly
2
Journal of business ethics : JOBE
2
Journal of managerial psychology
2
The Cornell hospitality quarterly
2
Tourism and hospitality research : the surrey quarterly review
2
Academy of Management journal : AMJ
1
Administrative Sciences : open access journal
1
Administrative science quarterly : ASQ ; dedicated to advancing the understanding of administration through empirical investigation and theoretical analysis
1
Cogent business & management
1
Contemporary perspectives in corporate social performance and policy : the Middle Eastern perspective
1
European management journal
1
International journal of business and globalisation : IJBG
1
International journal of pharmaceutical and healthcare marketing
1
International journal of quality and service sciences
1
Journal for international business and entrepreneurship development : JIBED
1
Journal of Tourism, Heritage & Services Marketing : JTHSM
1
Journal of business research : JBR
1
Journal of change management : an international journal
1
Journal of consumer research : JCR ; an interdisciplinary bimonthly
1
Journal of customer behaviour
1
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
1
Journal of hospitality and tourism insights
1
Journal of management & organization : journal of Australian and New Zealand Academy of Management
1
Journal of organizational change management
1
Journal of retailing and consumer services
1
Journal of travel and tourism marketing
1
Knowledge and process management : the journal of corporate transformation ; the official journal of the Institute of Business Process Re-engineering
1
Krankenhausmanagement : Strategien, Konzepte, Methoden
1
Organisationsentwicklung : Zeitschrift für Unternehmensentwicklung und Change Management
1
Projekt- und Potenzialentwicklung in Krankenhaus und Gesundheitswesen
1
Technovation : the international journal of technological innovation, entrepreneurship and technology management
1
The emotional organization : passions and power
1
The international journal of business science & applied management : IJBSAM
1
The journal of services marketing
1
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ECONIS (ZBW)
13
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1
To share or not to share? : a double-edge effect of narcissism on knowledge sharing in hospitality
Wang, Zhaochen
;
Yang, Sainan
;
Li, Xin
;
Liu, Pei
;
Liu, Nan
- In:
International journal of hospitality management
117
(
2024
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014457832
Saved in:
2
Sentimental analysis of Facebook reviews : does hospitality matter in senior living?
Zhong, YunYing
;
Zhang, Tingting
;
Ronzoni, Giulio
- In:
International journal of hospitality management
112
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014334428
Saved in:
3
Reprint of: The effect of hospitableness on positive emotions, experience, and well-being of hospital patients
Altinay, Levent
;
Alrawadieh, Zaid
;
Tulucu, Fadime
; …
- In:
International journal of hospitality management
112
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014334761
Saved in:
4
The effect of hospitableness on positive emotions, experience, and well-being of hospital patients
Altinay, Levent
;
Alrawadieh, Zaid
;
Tulucu, Fadime
; …
- In:
International journal of hospitality management
110
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014310662
Saved in:
5
Organizational trust in times of COVID-19 : hospitality employees' affective responses to managers' communication
Guzzo, Renata F.
;
Wang, Xingyu
;
Madera, Juan M.
; …
- In:
International journal of hospitality management
93
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012435921
Saved in:
6
Am I choosing the right career? : the implications of COVID-19 on the occupational attitudes of hospitality management students
Birtch, Thomas A.
;
Chiang, Flora F. T.
;
Cai, Zhenyao
; …
- In:
International journal of hospitality management
95
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012547998
Saved in:
7
The influence of exploitative leadership on hospitality employees’ green innovative behavior : a moderated mediation model
Wang, Zhining
;
Ren, Shuang
;
Chadee, Doren
;
Sun, Chuanwei
- In:
International journal of hospitality management
99
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013327970
Saved in:
8
The dark side of feeling trusted for hospitality employees : an investigation in two service contexts
Wang, Hongli
;
Huang, Qihai
- In:
International journal of hospitality management
76
(
2019
)
1
,
pp. 122-131
Persistent link: https://www.econbiz.de/10011981839
Saved in:
9
Guests' perceptions of emotionally expressive and non-expressive service providers within the hospitality context
Christou, P.
;
Avloniti, A.
;
Farmaki, A.
- In:
International journal of hospitality management
76
(
2019
)
1
,
pp. 152-162
Persistent link: https://www.econbiz.de/10011981841
Saved in:
10
From goods-service logic to a memory-dominant logic : business logic evolution and application in hospitality
Harrington, Robert J.
;
Hammond, Rhonda K.
;
Ottenbacher, …
- In:
International journal of hospitality management
76
(
2019
)
1
,
pp. 252-260
Persistent link: https://www.econbiz.de/10011981996
Saved in:
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