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~isPartOf:"European Sport management quarterly : ESMQ"
~isPartOf:"Managing consumer services : factory or theater?"
~subject:"Relationship marketing"
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Search: subject_exact:"Service-Dominant Logic"
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Relationship marketing
Service-Dominant Logic
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European Sport management quarterly : ESMQ
Managing consumer services : factory or theater?
Industrial marketing management : the international journal for industrial and high-tech firms
12
The journal of services marketing
9
Journal of business research : JBR
7
Journal of the Academy of Marketing Science
7
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Verslas : teorija ir praktika : Vilniaus Gedimino Technikos Universiteto mokslo žurnalas
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Australasian marketing journal
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International journal of contemporary hospitality management
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ECONIS (ZBW)
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1
The impact of perceived corporate social responsibility on value-in-use through customer engagement in non-profit sports clubs : the moderating role of co-production
Behnam, Mohsen
;
Anagnostopoulos, Christos
;
Byers, Terri
; …
- In:
European Sport management quarterly : ESMQ
23
(
2023
)
3
,
pp. 789-810
Persistent link: https://www.econbiz.de/10014283330
Saved in:
2
Sport fans' roles in value co-creation
Kolyperas, Dimitrios
;
Maglaras, Georgios
;
Sparks, Leigh
- In:
European Sport management quarterly : ESMQ
19
(
2019
)
2
,
pp. 201-220
Persistent link: https://www.econbiz.de/10012177391
Saved in:
3
Whose side are we on? : balancing economic interests with social concerns through a service-thinking approach
Cockayne, David
- In:
European Sport management quarterly : ESMQ
21
(
2021
)
1
,
pp. 1-19
Persistent link: https://www.econbiz.de/10012423411
Saved in:
4
Creating value through membership and participation in sport fan consumption communities
Hedlund, David P.
- In:
European Sport management quarterly : ESMQ
14
(
2014
)
1
,
pp. 50-71
Persistent link: https://www.econbiz.de/10010337060
Saved in:
5
Striking the right balance : how to design, implement, and operationalize customer experience management programs
Klaus, Philipp
;
Edvardsson, Bo
- In:
Managing consumer services : factory or theater?
,
(pp. 69-89)
.
2014
Persistent link: https://www.econbiz.de/10010478149
Saved in:
6
Factories or theatres? : the future of service
Baglieri, Enzo
- In:
Managing consumer services : factory or theater?
,
(pp. 1-24)
.
2014
Persistent link: https://www.econbiz.de/10010478160
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