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~isPartOf:"European journal of industrial relations"
~subject:"Germany"
~subject:"Tarifverhandlungen"
~subject:"USA"
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European journal of industrial relations
Industrial relations : a journal of economy & society
4
SpringerLink / Bücher
4
Working paper / National Bureau of Economic Research, Inc.
4
Discussion paper series / IZA
3
ILR review : the journal of work and policy
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Industrielle Beziehungen : Zeitschrift für Arbeit, Organisation und Management
3
Die Zukunft des Customer Service : Analysen, Strategien, Konzeptionen
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Handbuch Kundenmanagement : Anforderungen, Prozesse, Zufriedenheit, Bindung und Wert von Kunden
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Harvard-Business-Manager : das Wissen der Besten
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Management science : journal of the Institute for Operations Research and the Management Sciences
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American metal market, 1976, May 14, suppl.
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Borders in service : enactments of nationhood in transnational call centres
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Institutional change and the restructuring of service work in the French and German telecommunications industries
Doellgast, Virginia
;
Nohara, Hiroatsu
;
Tchobanian, Robert
- In:
European journal of industrial relations
15
(
2009
)
4
,
pp. 373-394
Persistent link: https://www.econbiz.de/10003915956
Saved in:
2
Pay and working conditions in finance and utility call centres in Denmark and Germany
Sørensen, Ole Henning
;
Weinkopf, Claudia
- In:
European journal of industrial relations
15
(
2009
)
4
,
pp. 395-416
Persistent link: https://www.econbiz.de/10003916043
Saved in:
3
Collective bargaining and temporary contracts in call centre employment in Austria, Germany and Spain
Shire, Karen A.
;
Schönauer, Annika
;
Aparicio-Valverde, …
- In:
European journal of industrial relations
15
(
2009
)
4
,
pp. 437-456
Persistent link: https://www.econbiz.de/10003916053
Saved in:
4
The political economy of trade union strategies in Austria and Germany : the case of call centres
Holst, Hajo
- In:
European journal of industrial relations
14
(
2008
)
1
,
pp. 25-45
Persistent link: https://www.econbiz.de/10003666022
Saved in:
5
National industrial relations and local bargaining power in the US and German telecommunications industries
Doellgast, Virginia
- In:
European journal of industrial relations
14
(
2008
)
3
,
pp. 265-287
Persistent link: https://www.econbiz.de/10003757912
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