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~isPartOf:"European journal of marketing"
~subject:"Beziehungsmarketing"
~subject:"Deutschland"
~subject:"Dienstleistungssektor"
~subject:"Konsumentenverhalten"
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Beziehungsmarketing
Deutschland
Dienstleistungssektor
Konsumentenverhalten
Customer integration
13
Kundenintegration
13
Relationship marketing
7
Betriebliche Wertschöpfung
5
Value creation
5
Consumer behaviour
4
Customer satisfaction
4
Dienstleistungsqualität
4
Kundenzufriedenheit
4
Service quality
4
Customer engagement
3
Innovation
3
Innovation management
3
Innovationsmanagement
3
Social Web
3
Social web
3
Value co-creation
3
Customer value
2
Dienstleistung
2
Digital platform
2
Digitale Plattform
2
Kundenwert
2
New product development
2
Produktentwicklung
2
Salespeople
2
Salesperson
2
Satisfaction
2
Selling
2
Service industry
2
Service-Dominant Logic
2
Service-dominant logic
2
Services
2
Social values
2
Soziale Werte
2
Value co-destruction
2
Value cocreation
2
Verkauf
2
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English
8
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Itani, Omar S.
2
Abboud, Liliane
1
Agnihotri, Raj
1
Badrinarayanan, Vishag
1
Bruce, Helen L.
1
Burton, Jamie
1
Casidy, Riza
1
Chonko, Lawrence B.
1
Conduit, Jodie
1
Gremler, Dwayne D.
1
Hentzen, Janin Karoli
1
Johnson, Lester W.
1
Leckie, Civilai
1
Nyadzayo, Munyaradzi
1
Pai, Peiyu
1
Plewa, Carolin
1
Rangarajan, Deva
1
Samuelsson, Peter
1
Sim, Max
1
Torkzadeh, Samaneh
1
Tsai, Hsien-Tung
1
Yazdanparast, Atefeh
1
Zhong, Jun-Yu
1
Zolfagharian, Mohammadali
1
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Published in...
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European journal of marketing
Journal of business research : JBR
94
Journal of retailing and consumer services
67
Industrial marketing management : the international journal for industrial and high-tech firms
38
The journal of services marketing
36
Journal of service management
33
SpringerLink / Bücher
26
The service industries journal
25
International journal of hospitality management
24
Journal of strategic marketing
19
The journal of business & industrial marketing
18
Service business
17
Journal of marketing management : MM
16
Journal of service research : JSR
16
The journal of product & brand management
16
Customer engagement : contemporary issues and challenges
14
Journal of the Academy of Marketing Science
14
Journal of marketing
13
Technological forecasting & social change : an international journal
13
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
12
International journal of innovation management
12
Journal of service theory and practice : JSTP
12
Marketing intelligence & planning
12
Tourism management : research, policies, practice
12
Handbook of research on customer engagement
11
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
11
Journal of service research
11
Research
11
Services marketing quarterly
11
Interaktive Wertschöpfung durch Dienstleistungen : strategische Ausrichtung von Kundeninteraktionen, Geschäftsmodellen und sozialen Netzwerken
10
International journal of contemporary hospitality management
10
International journal of technology marketing : IJTMkt
10
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
10
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
9
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
9
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
9
Kundenintegration : Forum Dienstleistungsmanagement
9
The journal of brand management : an international journal
9
Business horizons
8
International journal of consumer studies
8
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ECONIS (ZBW)
8
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1
The effects of innovation types and customer participation on organizational performance in complex services
Samuelsson, Peter
- In:
European journal of marketing
57
(
2023
)
13
,
pp. 27-55
Persistent link: https://www.econbiz.de/10014448617
Saved in:
2
I can't always get what I want : low power, service customer (dis)engagement and wellbeing
Abboud, Liliane
;
Bruce, Helen L.
;
Burton, Jamie
- In:
European journal of marketing
57
(
2023
)
10
,
pp. 2713-2736
Persistent link: https://www.econbiz.de/10014448576
Saved in:
3
The impact of business-to-business salespeople's social media use on value co-creation and cross/up-selling : the role of social capital
Itani, Omar S.
;
Badrinarayanan, Vishag
;
Rangarajan, Deva
- In:
European journal of marketing
57
(
2023
)
3
,
pp. 683-717
Persistent link: https://www.econbiz.de/10014225997
Saved in:
4
Salesperson moral identity and value co-creation
Itani, Omar S.
;
Chonko, Lawrence B.
;
Agnihotri, Raj
- In:
European journal of marketing
56
(
2022
)
2
,
pp. 500-531
Persistent link: https://www.econbiz.de/10013173438
Saved in:
5
Enhancing IT industry employees' service innovation performance : antecedents and outcomes of service innovation engagement
Pai, Peiyu
;
Tsai, Hsien-Tung
;
Zhong, Jun-Yu
- In:
European journal of marketing
56
(
2022
)
8
,
pp. 2455-2483
Persistent link: https://www.econbiz.de/10013457359
Saved in:
6
Customer brand engagement and co-production : an examination of key boundary conditions in the sharing economy
Casidy, Riza
;
Leckie, Civilai
;
Nyadzayo, Munyaradzi
; …
- In:
European journal of marketing
56
(
2022
)
10
,
pp. 2594-2621
Persistent link: https://www.econbiz.de/10013457378
Saved in:
7
From customer readiness to customer retention : the mediating role of customer psychological and behavioral engagement
Torkzadeh, Samaneh
;
Zolfagharian, Mohammadali
; …
- In:
European journal of marketing
56
(
2022
)
7
,
pp. 1799-1829
Persistent link: https://www.econbiz.de/10013352641
Saved in:
8
Customer engagement with service providers : an empirical investigation of customer engagement dispositions
Sim, Max
;
Conduit, Jodie
;
Plewa, Carolin
;
Hentzen, …
- In:
European journal of marketing
56
(
2022
)
7
,
pp. 1926-1955
Persistent link: https://www.econbiz.de/10013352667
Saved in:
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