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~isPartOf:"European journal of marketing : EJM"
~isPartOf:"International journal of hospitality management"
~subject:"Emotion"
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Search: subject:"Management"
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Emotion
Consumer behaviour
458
Konsumentenverhalten
458
Hotel industry
435
Hotellerie
435
Beziehungsmarketing
375
Relationship marketing
375
Dienstleistungsqualität
249
Service quality
249
Customer satisfaction
244
Kundenzufriedenheit
244
Brand management
228
Markenführung
228
Gastronomie
167
Restaurant industry
167
Marketing management
157
Marketingmanagement
157
Brand image
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Markenimage
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Hospitality industry
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Gastgewerbe
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Corporate social responsibility
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Work behaviour
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Unternehmenserfolg
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Environmental management
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Umweltmanagement
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Markenartikel
90
Arbeitszufriedenheit
88
Job satisfaction
88
Führungsstil
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87
Customer service
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80
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Madera, Juan M.
5
Lee, Lindsey
4
Mattila, Anna S.
4
Guchait, Priyanko
3
Han, Heesup
3
Pizam, Abraham
3
Hanks, Lydia
2
Hwang, Jinsoo
2
Hyun, Sunghyup Sean
2
Jang, Soocheong
2
Kang, Juhee
2
Kim, Taegoo
2
Lee, Gyehee
2
Luo, Anqi
2
Medler-Liraz, Hana
2
Qu, Hailin
2
Ren, Shuang
2
Scott, Noel
2
Torres, Edwin N.
2
Wang, Xingyu
2
Wang, Yao-Chin
2
Aattila, Anna S.
1
Abbott, JéAnna Lanza
1
Ahn, Jiseon
1
Anaza, Nwamaka A.
1
Antonetti, Paolo
1
Ashkanasy, Neal M.
1
Babalola, Mayowa T.
1
Back, Ki-Joon
1
Back, Robin M.
1
Balaji, M. S.
1
Beck, Jeffrey A.
1
Beiza, Alberto
1
Bianchi, Constanza
1
Birtch, Thomas A.
1
Borders, Aberdeen Leila
1
Boǧan, Erhan
1
Brunner-Sperdin, Alexandra
1
Bufquin, Diego
1
Buil, Isabel
1
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European journal of marketing : EJM
International journal of hospitality management
Journal of business research : JBR
96
The leadership quarterly : LQ ; an international journal of political, social and behavioral science
72
Journal of business ethics : JOBE
63
Journal of retailing and consumer services
63
The journal of brand management : an international journal
42
Leadership & organization development journal
35
The journal of product & brand management
35
Academy of Management journal : AMJ
31
Tourism management : research, policies, practice
31
The journal of services marketing
30
SpringerLink / Bücher
29
International journal of contemporary hospitality management
25
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
24
Psychology & marketing
23
Journal of business and psychology
21
Journal of hospitality marketing & management
21
Journal of managerial psychology
21
Industrial marketing management : the international journal for industrial and high-tech firms
18
Journal of travel and tourism marketing
18
The service industries journal
18
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
16
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
16
Cogent business & management
15
Journal of service research : JSR
15
Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology
15
Marketing letters : a journal of research in marketing
14
The journal of management development
14
Administrative Sciences : open access journal
13
Journal of business ethics : JBE
13
Journal of leadership & organizational studies : JLOS
13
Journal of leadership & organizational studies : JLOS; official journal of the Midwest Academy of Management
13
Journal of marketing management : MM
13
Tourism management perspectives : TMP
13
European journal of marketing
12
Human relations
12
International journal of project management : the journal of The International Project Management Association
12
Journal of promotion management : innovations in planning and applied research
12
Service business
12
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ECONIS (ZBW)
91
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91
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1
Customer brand co-creation behavior and brand sincerity through CSR interactivity : the role of psychological implications in service-dominant logic
Sung, Kyongsik
;
Lee, Seoki
- In:
International journal of hospitality management
108
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013482908
Saved in:
2
The impacts of cultural intelligence and emotional labor on the job satisfaction of luxury hotel employees
Lam, Rachel
;
Cheung, Catherine
;
Lugosi, Peter
- In:
International journal of hospitality management
100
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013266130
Saved in:
3
The effect of COVID-19 on hotel booking intentions: Investigating the roles of message appeal type and brand loyalty
Ju, Yongwook
;
Jang, Soocheong
- In:
International journal of hospitality management
108
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013482202
Saved in:
4
How should I respond to a complaining customer? : a model of Cognitive-Emotive-Behavioral from the perspective of restaurant service employees
Poh Theng Loo
;
Khoo-Lattimore, Catheryn
;
Huey Chern Boo
- In:
International journal of hospitality management
95
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012547701
Saved in:
5
The influence of exploitative leadership on hospitality employees’ green innovative behavior : a moderated mediation model
Wang, Zhining
;
Ren, Shuang
;
Chadee, Doren
;
Sun, Chuanwei
- In:
International journal of hospitality management
99
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013327970
Saved in:
6
Does a leader's "partiality" affect employees' proactivity in the hospitality industry? : a cross-level analysis
Cheng, Tan
;
Zhang, Pan
;
Guo, Yulang
- In:
International journal of hospitality management
90
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012300146
Saved in:
7
Enhancing teamwork in the hospitality industry : the importance of empathy
Jung, Hyojung
;
Lee, Stacy H.
;
Lim, SangGon
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014439949
Saved in:
8
How and when perceived CSR effects interpersonal helping and loyal boosterism : a moderated mediation model
Boǧan, Erhan
;
Dedeoğlu, Bekir Bora
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013185239
Saved in:
9
Frontline employee anger in response to customer incivility : antecedents and consequences
Li, Shanshi
;
Zhan, Jueying
;
Cheng, Bao
;
Scott, Noel
- In:
International journal of hospitality management
96
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012585684
Saved in:
10
To share or not to share? : a double-edge effect of narcissism on knowledge sharing in hospitality
Wang, Zhaochen
;
Yang, Sainan
;
Li, Xin
;
Liu, Pei
;
Liu, Nan
- In:
International journal of hospitality management
117
(
2024
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014457832
Saved in:
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