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~isPartOf:"European journal of marketing : EJM"
~person:"Bates, Kenneth"
~subject:"Beziehungsmarketing"
~subject:"Kundenzufriedenheit"
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Bates, Kenneth
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Modeling regret effects on consumer post-purchase decisions
Bui, M̃y
;
Krishen, Anjala S.
;
Bates, Kenneth
- In:
European journal of marketing : EJM
45
(
2011
)
7/8
,
pp. 1068-1090
Persistent link: https://www.econbiz.de/10009267051
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