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~isPartOf:"European journal of operational research : EJOR"
~subject:"Dienstleistungsqualität"
~subject:"Schätztheorie"
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Dienstleistungsqualität
Schätztheorie
Quality management
93
Qualitätsmanagement
93
Theorie
34
Theory
34
Product quality
33
Produktqualität
33
Lieferkette
29
Supply chain
29
Quality control
17
Supply chain management
16
Game theory
13
Lieferantenmanagement
13
Spieltheorie
13
Supplier relationship management
13
Service quality
11
Mathematical programming
10
Mathematische Optimierung
10
Statistical quality control
9
Statistische Qualitätskontrolle
9
Preismanagement
8
Pricing strategy
8
Industrie
6
Manufacturing industries
6
Quality
6
Estimation theory
5
USA
5
United States
5
Fuzzy sets
4
Fuzzy-Set-Theorie
4
Ganzzahlige Optimierung
4
Instandhaltung
4
Integer programming
4
Logistics
4
Logistik
4
Maintenance policy
4
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4
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English
16
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Fruchter, Gila E.
2
Andronikidis, Andreas
1
Avinadav, Tal
1
Burgess, James Francis
1
Carter, Arthur E.
1
Castagliola, Philippe
1
Chen, Piao
1
Chernonog, Tatyana
1
De Feyter, Tim
1
De Giovanni, Pietro
1
Fernández, Arturo J.
1
Georgiou, Andreas C.
1
Gotzamani, Katerina
1
Gu, Wei
1
Guerry, Marie-Anne
1
Hassanzadeh, Alborz
1
Hou, Rui
1
Kamvysi, Konstantina
1
Khoo, Michael B. C.
1
Kohansal, Akram
1
Komarudin
1
Lin, Dennis K. J.
1
Lin, Xiaogang
1
Ma, Yizhong
1
Mukherjee, Amitava
1
Nie, Lei
1
Ouyang, Linhan
1
Peterson, John J.
1
Prasad, Ashutosh
1
Pérez-González, Carlos J.
1
Ragsdale, Cliff T.
1
Sen, Rudra
1
Shi, Liangxing
1
Shwartz, Michael
1
Teh, S. Y.
1
Teoh, W. L.
1
Tu, Yiliu
1
Vanden Berghe, Greet
1
Vessal, Sara Rezaee
1
Wang, Chen
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European journal of operational research : EJOR
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
93
International journal of productivity and quality management : IJPQM
65
The TQM journal : the international review of organizational improvement
63
International journal of quality & reliability management
60
Quality management journal : QMJ
47
Total quality management & business excellence
44
International journal of quality and service sciences
31
International journal of services and operations management
30
International journal of production research
29
Auditing : a journal of practice & theory
22
Beiträge zur Hochschulpolitik
20
International journal of hospitality management
19
Journal of health organization and management
19
Benchmarking : an international journal ; BIJ
18
Health care management review : HCM review
17
Journal of retailing and consumer services
17
Amfiteatru economic : an economic and business research periodical
14
Cogent business & management
14
International journal of business information systems : IJBIS
14
International journal of six sigma and competitive advantage : IJSSCA
14
Journal of air transport management
14
Managing service quality : MSQ ; an international journal
14
European research studies
13
International journal of contemporary hospitality management
13
International journal of production economics
12
Service business
12
The service industries journal
12
International journal of services, economics and management
11
The accounting review : a publication of the American Accounting Association
11
Europäische Hochschulschriften / 5
10
International journal of services and operations management : IJSOM
10
International journal of services and standards
10
Journal of business research : JBR
10
Manufacturing & service operations management : M & SOM
10
Service Levels in der Logistik : mit KPIs und SLAs erfolgreich steuern
10
Benchmarking : an international journal
9
Business process management journal
9
Journal of hospitality marketing & management
9
Socio-economic planning sciences : the international journal of public sector decision-making
9
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ECONIS (ZBW)
16
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1
How responsive should a firm be to customers' expectations?
Fruchter, Gila E.
;
Wiszniewska-Matyszkiel, Agnieszka
- In:
European journal of operational research : EJOR
314
(
2024
)
1
,
pp. 323-339
Persistent link: https://www.econbiz.de/10014456862
Saved in:
2
To outsource or not : bike-share rebalancing strategies under the service quality deviation of a third party
Gu, Wei
;
Yu, Xiaoru
;
Zhang, Shichen
;
Yan, Xiangbin
; …
- In:
European journal of operational research : EJOR
310
(
2023
)
2
,
pp. 847-859
Persistent link: https://www.econbiz.de/10014340788
Saved in:
3
Technology and service investments in the presence of feature fatigue and word-of-mouth
Vessal, Sara Rezaee
;
De Giovanni, Pietro
;
Hassanzadeh, …
- In:
European journal of operational research : EJOR
301
(
2022
)
3
,
pp. 923-941
Persistent link: https://www.econbiz.de/10013267798
Saved in:
4
Impact of a "buy-online-and-pickup-in-store" channel on price and quality decisions in a supply vhain
Lin, Xiaogang
;
Zhou, Yong-Wu
;
Hou, Rui
- In:
European journal of operational research : EJOR
294
(
2021
)
3
,
pp. 922-935
Persistent link: https://www.econbiz.de/10012591542
Saved in:
5
Contract design when quality is co-created in a supply chain
Avinadav, Tal
;
Chernonog, Tatyana
;
Fruchter, Gila E.
; …
- In:
European journal of operational research : EJOR
286
(
2020
)
3
,
pp. 908-918
Persistent link: https://www.econbiz.de/10012291592
Saved in:
6
Efficient truncated repetitive lot inspection using Poisson defect counts and prior information
Pérez-González, Carlos J.
;
Fernández, Arturo J.
; …
- In:
European journal of operational research : EJOR
287
(
2020
)
3
,
pp. 964-974
Persistent link: https://www.econbiz.de/10012293988
Saved in:
7
A systematic look at the gamma process capability indices
Chen, Piao
;
Ye, Zhi-Sheng
- In:
European journal of operational research : EJOR
265
(
2018
)
2
,
pp. 589-597
Persistent link: https://www.econbiz.de/10011811454
Saved in:
8
Optimal design of Shewhart-Lepage type schemes and its application in monitoring service quality
Mukherjee, Amitava
;
Sen, Rudra
- In:
European journal of operational research : EJOR
266
(
2018
)
1
,
pp. 147-167
Persistent link: https://www.econbiz.de/10011811627
Saved in:
9
A new loss function for multi-response optimization with model parameter uncertainty and implementation errors
Ouyang, Linhan
;
Ma, Yizhong
;
Wang, Jianjun
;
Tu, Yiliu
- In:
European journal of operational research : EJOR
258
(
2017
)
2
,
pp. 552-563
Persistent link: https://www.econbiz.de/10011644152
Saved in:
10
Robust fuzzy quality function deployment based on the mean-end-chain concept : service station evaluation problem for rail catering services
Wu, Xin
;
Nie, Lei
;
Xu, Meng
- In:
European journal of operational research : EJOR
263
(
2017
)
3
,
pp. 974-995
Persistent link: https://www.econbiz.de/10011794479
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