Ristovska, Natasha; Blazheska, Daliborka - In: UTMS journal of economics / University of Tourism and … 12 (2021) 2, pp. 171-185
expectations of their target customers, and business leaders with high emotional intelligence can create quality interpersonal …, as well as the overall business effectiveness and efficiency. The purpose of this paper is to elaborate the influence of … intelligence. The importance of assessing, developing and upgrading the emotional skills is also highlighted. Secondary research is …