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~isPartOf:"Faculty & research / Insead : working paper series"
~isPartOf:"IEEE transactions on engineering management : EM"
~isPartOf:"ZEW discussion papers"
~subject:"Service quality"
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Search: subject_exact:"Flexibilität"
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Faculty & research / Insead : working paper series
IEEE transactions on engineering management : EM
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Industrial marketing management : the international journal for industrial and high-tech firms
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Managing retention in service relationships
Aflaki, Sam
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Popescu, Ioana
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2012
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2. rev. vers. of 2011/80/DS
Persistent link: https://www.econbiz.de/10009625502
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Managing retention in service relationships
Aflaki, Sam
;
Popescu, Ioana
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2011
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Rev. vers. of 2010/32/DS
Persistent link: https://www.econbiz.de/10009357252
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