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~isPartOf:"Faculty & research / Insead : working paper series"
~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
~subject:"Customer satisfaction"
~subject:"Product differentiation"
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Search: subject:"Produktqualität"
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Customer satisfaction
Product differentiation
Product quality
76
Produktqualität
76
Quality management
47
Qualitätsmanagement
47
Dienstleistungsqualität
35
Service quality
35
Kundenzufriedenheit
19
Consumer behaviour
13
Konsumentenverhalten
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quality
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Costs
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Kosten
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Beziehungsmarketing
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Relationship marketing
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Theorie
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Theory
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New product development
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Produktentwicklung
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USA
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quality management
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Measurement
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Messung
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Online-Handel
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Netessine, Serguei
3
Cho, Hallie S.
2
Cohen, Morris A.
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Dahlgaard, Jens Jörn
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Hasija, Sameer
2
Sosa, Manuel E.
2
Tijerina Guajardo, José Alfredo
2
Adel, Riham
1
Alonso-Almeida, M. Mar
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Amritesh
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Bernardo, Merce
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Carlgren, Lisa
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Chang, Lawrence
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Chang, Peng-Chan
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Chatterjee, Jayanta
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Chen, Cheng-Ta
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Chen, Long-sheng
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Chen, S. C.
1
Cheng, Ching-Chan
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Chien, Kang-Min
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Chuang, Chun-Ling
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Chuang, Wang-Ching
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Coelho, Pedro S.
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Cohan, Morris A.
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Gomelj Omerzel, Doris
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Guajardo, Jose A.
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Hsu, Chun-chin
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Hsu, Fu-Sung
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Kodrič, Borut
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Lin, Chin-sen
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Liu, Cheng-hsiang
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Llach, Joseph
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Lu, Hsi-Peng
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Luor, Tainyi Ted
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Faculty & research / Insead : working paper series
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
International journal of industrial organization
19
Economics letters
18
Journal of economics
16
Discussion paper / Centre for Economic Policy Research
15
Journal of international economics
15
Quaderni - working paper DSE / Alma Mater Studiorum - Università di Bologna, Department of Economics
14
CESifo working papers
12
International journal of production economics
12
International journal of hospitality management
11
Journal of retailing and consumer services
10
NBER Working Paper
10
NBER working paper series
10
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
9
Working paper / National Bureau of Economic Research, Inc.
9
Applied economics
7
Discussion paper
7
European journal of operational research : EJOR
7
Journal of industry, competition and trade
7
Management science : journal of the Institute for Operations Research and the Management Sciences
7
The journal of industrial economics
7
Australian economic papers
6
CORE discussion paper : DP
6
Cogent business & management
6
Economic modelling
6
Journal of business research : JBR
6
Journal of hospitality marketing & management
6
Quality management journal : QMJ
6
The B.E. journal of theoretical economics
6
Total quality management & business excellence
6
Working paper
6
American journal of agricultural economics
5
Bulletin of economic research
5
International journal of contemporary hospitality management
5
International journal of production research
5
Journal of economic behavior & organization : JEBO
5
Journal of economics & management strategy : JEMS
5
Manufacturing & service operations management : M & SOM
5
Omega : the international journal of management science
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ECONIS (ZBW)
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Reading between the stars : understanding the effects of online customer reviews on product demand
Cho, Hallie S.
;
Sosa, Manuel E.
;
Hasija, Sameer
-
2021
-
Revised version of 2018/36/TOM
Persistent link: https://www.econbiz.de/10012542692
Saved in:
2
Reading between the stars : understanding the effects of online customer reviews on product demand
Cho, Hallie S.
;
Hasija, Sameer
;
Sosa, Manuel E.
-
2018
Persistent link: https://www.econbiz.de/10012056933
Saved in:
3
Service competition and product quality in the US automobile industry
Tijerina Guajardo, José Alfredo
;
Cohen, Morris A.
; …
-
2014
-
Rev. vers. of 2014/15/TOM/ACGRE
Persistent link: https://www.econbiz.de/10010482244
Saved in:
4
Service competition and product quality in the US automobile industry
Tijerina Guajardo, José Alfredo
;
Cohen, Morris A.
; …
-
2014
-
Rev. vers. of 2012/54/TOM/ACGRE
Persistent link: https://www.econbiz.de/10010380594
Saved in:
5
Quality framework for credence-based informational services : applying Kano's method
Amritesh
;
Misra, Subhas C.
;
Chatterjee, Jayanta
- In:
Total quality management & business excellence : an …
29
(
2018
)
2
,
pp. 116-147
Persistent link: https://www.econbiz.de/10011854044
Saved in:
6
Increasing accuracy of the Kano model : a case study
Madzík, Peter
- In:
Total quality management & business excellence : an …
29
(
2018
)
4
,
pp. 387-409
Persistent link: https://www.econbiz.de/10011854065
Saved in:
7
Service competition and product quality in the US automobile industry
Guajardo, Jose A.
;
Cohan, Morris A.
;
Netessine, Serguei
-
2012
Persistent link: https://www.econbiz.de/10009622346
Saved in:
8
Manage perceived e-learning quality in Egyptian context
Adel, Riham
- In:
Total quality management & business excellence : an …
28
(
2017
)
5/6
,
pp. 600-613
Persistent link: https://www.econbiz.de/10011723736
Saved in:
9
Ensuring restaurant quality and guests' loyalty : an integrative model based on marketing (7P) approach
Kukanja, Marko
;
Gomelj Omerzel, Doris
;
Kodrič, Borut
- In:
Total quality management & business excellence : an …
28
(
2017
)
13
,
pp. 1509-1525
Persistent link: https://www.econbiz.de/10011816957
Saved in:
10
A greenhouse approach for value cultivation
Dahlgaard, Jens Jörn
;
Pugna, Adrian
;
Potra, Sabine
; …
- In:
Total quality management & business excellence : an …
27
(
2016
)
7/8
,
pp. 836-852
Persistent link: https://www.econbiz.de/10011581108
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