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~isPartOf:"Financial accountability & management : in governments, public services and charities"
~isPartOf:"International journal of services and operations management"
~subject:"Performance-Messung"
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Search: subject_exact:"QFD (Quality function deployment)"
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Performance-Messung
Quality management
92
Qualitätsmanagement
92
Dienstleistungsqualität
31
Service quality
31
India
20
Indien
20
Customer satisfaction
16
Kundenzufriedenheit
16
service quality
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Industrie
11
Lean Production
11
Lean production
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10
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Six Sigma
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total quality management
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Business process management
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Dienstleistungssektor
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Fuzzy sets
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Fuzzy-Set-Theorie
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Antunes, Marina Godinho
1
Asokan, P.
1
Baker, Timothy
1
Collier, David A.
1
Cuganesan, Suresh
1
Digalwar, A. K.
1
Garg, Dixit
1
Gupta, Vineet
1
Jayaraman, Vaidy
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Jha, Abhishek Kumar
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Ju, Ki-Jung
1
Justino, Maria do Rosário
1
Khairul Anuar Mohd Ali
1
Konsra, Pooja
1
Kumar, Raj
1
Lacey, David
1
Main, Naser Alolayyan
1
Min, Ho-key
1
Park, Byeonghwa
1
Pollitt, Christopher
1
Quirós, Joaquín Texeira
1
Ruben, R. Ben
1
Sangwan, K. S.
1
Vinodh S
1
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Financial accountability & management : in governments, public services and charities
International journal of services and operations management
International journal of productivity and quality management : IJPQM
42
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
42
Total quality management & business excellence
26
The TQM journal : the international review of organizational improvement
25
International journal of quality & reliability management
24
International journal of production research
23
International journal of process management and benchmarking : IJPMB
14
Benchmarking : an international journal ; BIJ
11
Quality management journal : QMJ
10
International journal of production economics
9
International journal of six sigma and competitive advantage : IJSSCA
9
International journal of business excellence
7
The international journal of productivity and performance management : IJPPM
7
Amfiteatru economic : an economic and business research periodical
5
Business process management journal
5
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
5
International journal of quality and innovation
5
International journal of quality and service sciences
5
Journal of industrial engineering and management : JIEM
4
Socio-economic planning sciences : the international journal of public sector decision-making
4
The international journal of productivity and performance management
4
The service industries journal
4
Benchmarking : an international journal
3
Decision sciences : DS
3
Health care management review : HCM review
3
International journal of agile systems and management : IJASM
3
International journal of business performance and supply chain modelling : IJBPSCM
3
International journal of business process integration and management : IJBPIM
3
International journal of hospitality management
3
Journal of enterprise transformation : a joint publication of the Institute of Industrial Engineers and the International Council on Systems Engineering
3
Journal of health organization and management
3
Measuring business excellence : the journal of organizational performance management
3
Research paper / Strathclyde Business School
3
Accounting, auditing & accountability journal
2
Business strategy and the environment
2
Cambridge studies in comparative public policy
2
Cogent business & management
2
Economic research
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ECONIS (ZBW)
11
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date (oldest first)
1
Application of multi-grade fuzzy and ANFIS approaches for performance analysis of Lean Six Sigma system with sustainable considerations
Ruben, R. Ben
;
Vinodh S
;
Asokan, P.
- In:
International journal of services and operations management
33
(
2019
)
2
,
pp. 239-261
Persistent link: https://www.econbiz.de/10012106460
Saved in:
2
Performance evaluation of TQM attainment in Indian manufacturing sector
Gupta, Vineet
;
Garg, Dixit
;
Kumar, Raj
- In:
International journal of services and operations management
29
(
2018
)
2
,
pp. 214-235
Persistent link: https://www.econbiz.de/10011849912
Saved in:
3
Total quality management and quality certification : effects in organisational performance
Antunes, Marina Godinho
;
Quirós, Joaquín Texeira
; …
- In:
International journal of services and operations management
29
(
2018
)
4
,
pp. 439-461
Persistent link: https://www.econbiz.de/10011878292
Saved in:
4
Measuring the service quality of luxury hotel chains in the USA
Min, Ho-key
- In:
International journal of services and operations management
30
(
2018
)
4
,
pp. 465-479
Persistent link: https://www.econbiz.de/10011927282
Saved in:
5
Sales force behaviour and best practice pricing drive a product's return on investment
Baker, Timothy
;
Collier, David A.
;
Jayaraman, Vaidy
- In:
International journal of services and operations management
28
(
2017
)
3
,
pp. 335-358
Persistent link: https://www.econbiz.de/10011862544
Saved in:
6
An empirical study of total quality management and its influences on nurses' attitude and service performance in healthcare organisations
Ju, Ki-Jung
;
Park, Byeonghwa
- In:
International journal of services and operations management
24
(
2016
)
2
,
pp. 147-166
Persistent link: https://www.econbiz.de/10011619972
Saved in:
7
Measuring service quality in Indian hospitals : an analysis of SERVQUAL model
Konsra, Pooja
;
Jha, Abhishek Kumar
- In:
International journal of services and operations management
24
(
2016
)
1
,
pp. 1-17
Persistent link: https://www.econbiz.de/10011598293
Saved in:
8
The impact of total quality management (TQM) on the hospital's performance : an empirical research
Khairul Anuar Mohd Ali
;
Main, Naser Alolayyan
- In:
International journal of services and operations management
15
(
2013
)
4
,
pp. 482-506
Persistent link: https://www.econbiz.de/10009786580
Saved in:
9
An overview of existing performance measurement frameworks in the context of world class manufacturing performance measurement
Digalwar, A. K.
;
Sangwan, K. S.
- In:
International journal of services and operations management
9
(
2011
)
1
,
pp. 60-82
Persistent link: https://www.econbiz.de/10009230741
Saved in:
10
Developments in public sector performance measurement : a project on producing return on investment metrics for law enforcement
Cuganesan, Suresh
;
Lacey, David
- In:
Financial accountability & management : in governments, …
27
(
2011
)
4
,
pp. 458-479
Persistent link: https://www.econbiz.de/10009388916
Saved in:
1
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