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~isPartOf:"Fokus Dienstleistungsmarketing"
~subject:"Consumer behaviour"
~type_genre:"Aufsatz in Zeitschrift"
~type_genre:"Thesis"
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Fokus Dienstleistungsmarketing
The journal of services marketing
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International journal of hospitality management
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Kundenmitwirkung bei der Dienstleistungsspezifizierung : Auswirkungen auf Kundenbeurteilung und -verhalten
Straus, Lennart
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2017
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