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~isPartOf:"GITAM journal of management : a quarterly publication of GITAM Institute of Management"
~isPartOf:"Schriftenreihe innovatives Dienstleistungsmanagement"
~isPartOf:"The journal of services marketing"
~subject:"Privatkundengeschäft"
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Privatkundengeschäft
Beziehungsmarketing
7
Customer retention
7
Customer satisfaction
7
Kundenbindung
7
Kundenzufriedenheit
7
Relationship marketing
7
Consumer behaviour
5
Konsumentenverhalten
5
Loyalty
4
Bank
3
Customer loyalty
3
Dienstleistungsqualität
3
Personal banking
3
Satisfaction
3
Service quality
3
Anlageberatung
1
Bank employees
1
Bank marketing
1
Bankberufe
1
Banking industry
1
Bankmarketing
1
CSR image
1
Confidence
1
Consumer behavior
1
Corporate Social Responsibility
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Corporate reputation
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Corporate social responsibility
1
Correlation
1
Customers
1
Decision
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Delhi
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Dienstleistungsmarketing
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Entscheidung
1
Europa
1
Europe
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Financial advisors
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Financial crisis
1
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Aggarwal, Rashmi
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Fraering, Martin
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Lange, Konstantin
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Minor, Michael
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GITAM journal of management : a quarterly publication of GITAM Institute of Management
Schriftenreihe innovatives Dienstleistungsmanagement
The journal of services marketing
Bank- und finanzwirtschaftliche Forschungen
2
Berichte aus der Betriebswirtschaft
2
Die Bank
2
Journal of contemporary management : JMC
2
Reutlinger Diskussionsbeiträge zu Marketing und Management
2
Schriftenreihe Schwerpunkt Marketing
2
Schriftenreihe des Instituts für Kredit- und Finanzwirtschaft
2
Central European business review : CEBR
1
Cross cultural & strategic management
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Economic notes : economic review of Banca Monte dei Paschi di Siena
1
European journal of marketing : EJM
1
Finanzwirtschaft
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Gabler-Edition Wissenschaft
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International journal of business excellence : IJBEX
1
International journal of business innovation and research : IJBIR
1
International journal of services and operations management : IJSOM
1
Journal of digital banking
1
Journal of global marketing
1
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
1
Marktplätze im Umbruch : digitale Strategien für Services im Mobilen Internet
1
Reutlinger Diskussionsbeiträge zu Marketing & Management
1
Schriftenreihe Finanzmanagement
1
Schriftenreihe Merkur : Schriften zum innovativen Marketing-Management
1
Schriftenreihe des Zentrums für Ertragsorientiertes Bankmanagement
1
Schriftenreihe des zeb
1
The international journal of bank marketing : IJBM
1
Wirtschaftswissenschaften
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ECONIS (ZBW)
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An assessment of loyalty of bank customers
Aggarwal, Rashmi
- In:
GITAM journal of management : a quarterly publication …
14
(
2016
)
2
,
pp. 79-87
Persistent link: https://www.econbiz.de/10011656294
Saved in:
2
The influence of advisors, advisor-customer relationships, and the financial crisis on satisfaction and retention of retail banking customers : three empirical studies
Lange, Konstantin
-
2015
Persistent link: https://www.econbiz.de/10010478556
Saved in:
3
Beyond loyalty : customer satisfaction, loyalty, and fortitude
Fraering, Martin
;
Minor, Michael
- In:
The journal of services marketing
27
(
2013
)
4
,
pp. 334-344
Persistent link: https://www.econbiz.de/10009788843
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