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~isPartOf:"GITAM journal of management : a quarterly publication of GITAM Institute of Management"
~isPartOf:"Schriftenreihe innovatives Dienstleistungsmanagement"
~subject:"Beziehungsmarketing"
~subject:"Privatkundengeschäft"
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Customer retention
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Customer satisfaction
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Kundenbindung
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Kundenzufriedenheit
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Personal banking
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Aggarwal, Rashmi
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Lange, Konstantin
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GITAM journal of management : a quarterly publication of GITAM Institute of Management
Schriftenreihe innovatives Dienstleistungsmanagement
SpringerLink / Bücher
43
Journal of retailing and consumer services
20
Springer eBook Collection / Business and Economics
16
Gabler Edition Wissenschaft
15
Journal of business research : JBR
12
Gabler Research
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How to succeed in the digital age : strategies from 17 top managers
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The service industries journal
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Cogent business & management
5
Hamburger Schriften zur Marketingforschung
5
International journal of contemporary hospitality management
5
International journal of hospitality management
5
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
5
Reihe: Wissenschaftliche Arbeitspapiere / W / Institut für Marktorientierte Unternehmensführung, Universität Mannheim
5
Schriftenreihe Schwerpunkt Marketing
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The journal of services marketing
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Wirtschaftswissenschaft
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Berichte aus der Betriebswirtschaft
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Edward Elgar E-Book Archive
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Gabler Edition Wissenschaft / Forum Marketing
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Gabler Edition Wissenschaft / Unternehmenskooperation und Netzwerkmanagement
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Schriftenreihe Schwerpunkt Marketing / Arbeitspapier
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Services marketing quarterly
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Asia Pacific journal of marketing and logistics
3
Australasian marketing journal
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Basler Schriften zum Marketing
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Gabler Edition Wissenschaft / Kundenmanagement & Electronic Commerce
3
Gabler-Edition Wissenschaft
3
Industrial marketing management : the international journal for industrial and high-tech firms
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Journal of Asian finance, economics and business : JAFEB
3
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
3
Journal of hospitality marketing & management
3
Journal of marketing analytics : JMA
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Journal of service theory and practice : JSTP
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Journal of the Academy of Marketing Science
3
Reihe: Marketing : MAR
3
Reihe: Marketing und Medien
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Research
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Schriften zum innovativen Marketing
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Schriftenreihe Innovative betriebswirtschaftliche Forschung und Praxis
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An assessment of loyalty of bank customers
Aggarwal, Rashmi
- In:
GITAM journal of management : a quarterly publication …
14
(
2016
)
2
,
pp. 79-87
Persistent link: https://www.econbiz.de/10011656294
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2
The influence of advisors, advisor-customer relationships, and the financial crisis on satisfaction and retention of retail banking customers : three empirical studies
Lange, Konstantin
-
2015
Persistent link: https://www.econbiz.de/10010478556
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