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~isPartOf:"Games and economic behavior"
~isPartOf:"Management science : journal of the Institute for Operations Research and the Management Sciences"
~person:"Cui, Shiliang"
~person:"Deshpande, Vinayak"
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Search: subject_exact:"Queuing theory"
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Management science : journal of the Institute for Operations Research and the Management Sciences
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Personalized priority policies in call centers using past customer interaction information
Hathaway, Brett Alan
;
Emadi, Seyed Morteza
;
Deshpande, …
- In:
Management science : journal of the Institute for …
68
(
2022
)
4
,
pp. 2806-2823
Persistent link: https://www.econbiz.de/10013368311
Saved in:
2
Don't call us, we'll call you : an empirical study of caller behavior under a callback option
Hathaway, Brett A.
;
Emadi, Seyed Morteza
;
Deshpande, Vinayak
- In:
Management science : journal of the Institute for …
67
(
2021
)
3
,
pp. 1508-1526
Persistent link: https://www.econbiz.de/10012506002
Saved in:
3
A model of queue scalping
Yang, Luyi
;
Wang, Zhongbin
;
Cui, Shiliang
- In:
Management science : journal of the Institute for …
67
(
2021
)
11
,
pp. 6803-6821
Persistent link: https://www.econbiz.de/10012703709
Saved in:
4
Making the wait worthwhile : experiments on the effect of queueing on consumption
Ülkü, Sezer
;
Hydock, Chris
;
Cui, Shiliang
- In:
Management science : journal of the Institute for …
66
(
2020
)
3
,
pp. 1149-1171
Persistent link: https://www.econbiz.de/10012234563
Saved in:
5
The economics of line-sitting
Cui, Shiliang
;
Wang, Zhongbin
;
Yang, Luyi
- In:
Management science : journal of the Institute for …
66
(
2020
)
1
,
pp. 227-242
Persistent link: https://www.econbiz.de/10012156581
Saved in:
6
Blind queues : the impact of consumer beliefs on revenues and congestion
Cui, Shiliang
;
Veeraraghavan, Senthil
- In:
Management science : journal of the Institute for …
62
(
2016
)
12
,
pp. 3656-3672
Persistent link: https://www.econbiz.de/10011626419
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