Sürücü, Lütfi; Şeşen, Harun - In: Revista de cercetare și intervenție socială 66 (2019), pp. 114-132
The entrepreneurial behavior of the employees in the hospitality industry plays an important role in ensuring "customer satisfaction" by aff ecting the quality of service provided to customers. In this sense, the promotion of entrepreneurial behaviors is a very important issue in order to...