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~isPartOf:"Grundlagen des After Sales Marketing"
~isPartOf:"Managing service quality : MSQ ; an international journal"
~subject:"Business model"
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Grundlagen des After Sales Marketing
Managing service quality : MSQ ; an international journal
Bank 2025 : digital meets stationär
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Hybride Wertschöpfung : mobile Anwendungssysteme für effiziente Dienstleistungsprozesse im technischen Kundendienst
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Japanese management in evolution : new directions, breaks and emerging practices
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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Industrielles Dienstleistungsmanagement
Ammann, Paul
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Rodel, Eugen
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2014
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