//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Grundlagen des After Sales Marketing"
~isPartOf:"Psychology & marketing"
~subject:"Comparison"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Kunden-Hotline"
Narrow search
Delete all filters
| 3 applied filters
Year of publication
From:
To:
Subject
All
Comparison
Customer service
28
Kundenservice
28
Consumer behaviour
13
Konsumentenverhalten
13
Dienstleistungsqualität
11
Service quality
11
Customer satisfaction
10
Kundenzufriedenheit
10
Beschwerdemanagement
7
Complaint management
7
Beziehungsmarketing
6
Relationship marketing
6
USA
6
United States
6
Emotion
5
service failure
5
Cognition
3
Dienstleistungssektor
3
Einzelhandel
3
Kognition
3
Retail trade
3
Service industry
3
service recovery
3
Artificial intelligence
2
Künstliche Intelligenz
2
Online retailing
2
Online-Handel
2
frontline employee
2
rapport
2
Anforderungsprofil
1
Arbeitszufriedenheit
1
Automation
1
Automatisierung
1
Black people
1
Business model
1
Call centre
1
Callcenter
1
Capacity planning
1
Competitive advantage
1
more ...
less ...
Type of publication
All
Article
1
Type of publication (narrower categories)
All
Article in journal
1
Aufsatz in Zeitschrift
1
Language
All
English
1
Author
All
Yoon, Sukki
1
Published in...
All
Grundlagen des After Sales Marketing
Psychology & marketing
Dienstleistungsproduktivität : mit mobilen Assistenzsystemen zum Unternehmenserfolg
1
International journal of production economics
1
Journal of marketing theory and practice
1
Journal of retailing and consumer services
1
Kooperation und Effizienz in der Unternehmenskommunikation : inner- und außerbetriebliche Kommunikationsaspekte von Corporate Identity und Interkulturalität
1
Kooperation und Effizienz in der Unternehmenskommunikation : inner- und außerbetriebliche Kommunikationsaspekte zur Corporate Identity und Interkulturalität
1
New technology, work and employment
1
Quantitative marketing and marketing management : marketing models and methods in theory and practice ; dedicated to Udo Wagner
1
The TQM journal : the international review of organizational improvement
1
The journal of services marketing
1
more ...
less ...
Source
All
ECONIS (ZBW)
1
Showing
1
-
1
of
1
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Do negative consumption experiences hurt manufacturers or retailers? : the influence of reasoning style on consumer blame attributions and purchase intention
Yoon, Sukki
- In:
Psychology & marketing
30
(
2013
)
7
,
pp. 555-565
Persistent link: https://www.econbiz.de/10009778566
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->