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~isPartOf:"Grundlagen des After Sales Marketing"
~subject:"Messung"
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Messung
Customer service
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Kundenservice
8
Customer satisfaction
2
Dienstleistungsqualität
2
Kundenzufriedenheit
2
Service quality
2
Anforderungsprofil
1
Automation
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Automatisierung
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Business model
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Capacity planning
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Competitive advantage
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Contract law
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Customer retention
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Customer value
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Dienstleistungsmanagement
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Dienstleistungsmarketing
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Erfolgsfaktor
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Geschäftsmodell
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Human Resource Management
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Industrie
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Information provision
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Informationsversorgung
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Kapazitätsplanung
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Kauf
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Kundenbindung
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Kundenwert
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Law of obligations
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Leistungsanreiz
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Manufacturing industries
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Measurement
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Occupational profile
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Organisatorischer Wandel
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Organizational change
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Outsourcing
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Performance incentive
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Personalmanagement
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Product liability
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German
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Pepels, Werner
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Grundlagen des After Sales Marketing
Dienstleistungsproduktivität : mit mobilen Assistenzsystemen zum Unternehmenserfolg
2
Springer eBook Collection / Business and Economics
2
The service industries journal
2
Academy of Management journal : AMJ
1
Dienstleistungsqualität : Konzepte - Methoden - Erfahrungen
1
Electronic markets : EM ; the international journal of electronic commerce and business media
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European journal of marketing : EJM
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Gabler Edition Wissenschaft / Focus Dienstleistungsmarketing
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Gabler Edition Wissenschaft / Marketing und Innovationsmanagement
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Gabler-Edition Wissenschaft
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International journal of electronic marketing and retailing : IJEMR
1
International journal of hospitality management
1
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
1
International journal of productivity and quality management : IJPQM
1
International journal of services, economics and management
1
Journal of air transport management
1
Journal of hospitality marketing & management
1
Journal of retailing and consumer services
1
Journal of service research : JSR
1
Journal of service theory and practice
1
Metamorphosis : a journal of management research
1
Schriftenreihe Schwerpunkt Marketing / Arbeitspapier
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SpringerLink / Bücher
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The journal of services marketing
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Wirtschaftswissenschaft
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ECONIS (ZBW)
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Zunehmende Bedeutung von Nachkaufphase und Kundenwert
Pepels, Werner
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2014
Persistent link: https://www.econbiz.de/10010457864
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