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~isPartOf:"Handbook of hospitality operations and IT"
~isPartOf:"The Sage handbook of hospitality management"
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Search: subject_exact:"Hospitality industry"
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Gastgewerbe
24
Hospitality industry
24
Dienstleistungsmanagement
5
Service management
5
Dienstleistungsqualität
3
Service quality
3
Beziehungsmarketing
2
Business process management
2
Customer satisfaction
2
Definition
2
Kundenzufriedenheit
2
Prozessmanagement
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Relationship marketing
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Selbstbedienung
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Self-service
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Systems theory
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Tourism industry
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Tourismuswirtschaft
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Betriebliches Informationssystem
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Food consumption
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Aufsatz im Buch
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English
24
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Jones, Peter
2
Lockwood, Andrew
2
Wood, Roy C.
2
Ball, Stephen
1
Barrows, Clayton W.
1
Bowen, John T.
1
Brotherton, Bob
1
Canziani, Bonni Farber
1
Christensen Hughes, Julia
1
Connolly, Dan
1
Ekinci, Yuksel
1
Enz, Cathy A.
1
Guerrier, Yvonne
1
Haley, Mark G.
1
Harrison, Jeffrey S.
1
Jogaratnam, Giri
1
Johan, Novie
1
Kirk, David
1
Lambert, Carolyn U.
1
Lee, Kate Wonjae
1
Lin, Ingrid Y.
1
Mill, Robert Christie
1
Mogendorff, Dolf A.
1
Namasivayam, Karthik
1
Ottenbacher, Michael
1
Riley, Michael
1
Tse, Eliza Ching-Yick
1
Weber, Karin
1
Whitelaw, Paul A.
1
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Published in...
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Handbook of hospitality operations and IT
The Sage handbook of hospitality management
International journal of hospitality management
331
International journal of contemporary hospitality management
218
Tourism management : research, policies, practice
76
Journal of hospitality marketing & management
67
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
60
Tourism economics : the business and finance of tourism and recreation
54
Journal of hospitality and tourism insights
38
Tourism management perspectives : TMP
32
The service industries journal
30
Journal of travel and tourism marketing
28
Sustainable hospitality and tourism as motors for development : case studies from developing regions of the world
25
Tourism and hospitality research : THR
23
Tourism analysis : an interdisciplinary tourism & hospitality journal
22
Wirtschaft und Statistik : WISTA
21
Advances in hospitality and leisure
19
Journal of business research : JBR
18
Advances in hospitality, tourism, and the services industry (AHTSI) book series
17
Tourism and hospitality research : the surrey quarterly review
17
Hospitality management in Ireland : theory and practice
15
Springer eBook Collection
15
The journal of hospitality financial management : journal of the Association of Hospitality Financial Management Educators
15
Handbook of hospitality human resources management
14
The Cornell hospitality quarterly
13
Administrative Sciences : open access journal
12
The Cornell School of hotel administration handbook of applied hospitality strategy
12
Tourism review
12
Cogent business & management
11
Emerald insight
11
International Journal of Revenue Management
10
Premier reference source
10
Economic research
9
Handbook of hospitality strategic management
9
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
9
Tourism review : the official journal of the AIEST
9
Advances in culture, tourism and hospitality research
8
Journal of health organization and management
8
Service business
8
Handbook of hospitality marketing management
7
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ECONIS (ZBW)
24
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24
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1
Operations management : theoretical underpinnings
Jones, Peter
- In:
Handbook of hospitality operations and IT
,
(pp. 1-18)
.
2008
Persistent link: https://www.econbiz.de/10003806810
Saved in:
2
Hospitality systems
Ball, Stephen
- In:
Handbook of hospitality operations and IT
,
(pp. 19-42)
.
2008
Persistent link: https://www.econbiz.de/10003806812
Saved in:
3
The servicescape
Namasivayam, Karthik
;
Lin, Ingrid Y.
- In:
Handbook of hospitality operations and IT
,
(pp. 43-62)
.
2008
Persistent link: https://www.econbiz.de/10003806946
Saved in:
4
Hospitality customers : their roles in service blueprints
Canziani, Bonni Farber
- In:
Handbook of hospitality operations and IT
,
(pp. 63-89)
.
2008
Persistent link: https://www.econbiz.de/10003806988
Saved in:
5
Waiting lines and self-service
Lambert, Carolyn U.
;
Lee, Kate Wonjae
- In:
Handbook of hospitality operations and IT
,
(pp. 91-108)
.
2008
Persistent link: https://www.econbiz.de/10003807219
Saved in:
6
ICT and hospitality operations
Whitelaw, Paul A.
- In:
Handbook of hospitality operations and IT
,
(pp. 167-184)
.
2008
Persistent link: https://www.econbiz.de/10003807257
Saved in:
7
Operational performance
Lockwood, Andrew
- In:
Handbook of hospitality operations and IT
,
(pp. 209-235)
.
2008
Persistent link: https://www.econbiz.de/10003807261
Saved in:
8
Innovation management
Ottenbacher, Michael
- In:
Handbook of hospitality operations and IT
,
(pp. 339-366)
.
2008
Persistent link: https://www.econbiz.de/10003807274
Saved in:
9
Crisis management
Mogendorff, Dolf A.
- In:
Handbook of hospitality operations and IT
,
(pp. 385-400)
.
2008
Persistent link: https://www.econbiz.de/10003807277
Saved in:
10
Environmental management
Kirk, David
- In:
Handbook of hospitality operations and IT
,
(pp. 401-427)
.
2008
Persistent link: https://www.econbiz.de/10003807278
Saved in:
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