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~isPartOf:"Handbuch Hospitality Management : Managementkonzepte, Wettbewerbskontext, Unternehmenspraxis"
~isPartOf:"Service business"
~isPartOf:"Tourism review : the official journal of the AIEST"
~subject:"Tourismusberufe"
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Tourismusberufe
Tourism employees
13
Hotel industry
8
Hotellerie
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Arbeitszufriedenheit
5
Job satisfaction
5
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3
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Beschwerdemanagement
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Handbuch Hospitality Management : Managementkonzepte, Wettbewerbskontext, Unternehmenspraxis
Service business
Tourism review : the official journal of the AIEST
International journal of hospitality management
171
International journal of contemporary hospitality management
94
Tourism management : research, policies, practice
41
Journal of hospitality marketing & management
32
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
26
Tourism management perspectives : TMP
22
The service industries journal
10
Tourism and hospitality research : THR
10
Journal of travel and tourism marketing
9
Tourism analysis : an interdisciplinary tourism & hospitality journal
9
Tourism and hospitality research : the surrey quarterly review
9
Journal of hospitality and tourism insights
8
Lifelong learning for tourism : concepts, policy and implementation
8
The journal of services marketing
8
The international journal of human resource management
6
Economic research
5
Journal of business research : JBR
5
The Cornell hospitality quarterly
5
Tourism economics : the business and finance of tourism and recreation
5
Cogent business & management
4
European business ethics cases in context : the morality of corporate decision making
4
Journal of air transport management
4
Journal of business ethics : JOBE
4
Journal of service research : JSR
4
Report / International Labour Conference
4
Administrative Sciences : open access journal
3
CEDEFOP panorama series
3
Cornell hospitality quarterly : CQ
3
Discussion paper series / IZA
3
Employee relations
3
European research studies
3
Inventi impact: service sector
3
Journal of Tourism, Heritage & Services Marketing : JTHSM
3
Journal of family business management : JFBM
3
Journal of management research
3
Journal of revenue and pricing management
3
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
3
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ECONIS (ZBW)
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1
Emotional contagion and collective commitment among leaders and team members in deluxe hotel
Jung, Hyo Sun
;
Yoon, Hye Hyun
- In:
Service business
13
(
2019
)
4
,
pp. 737-754
Persistent link: https://www.econbiz.de/10012124446
Saved in:
2
Alleviating job stress to improve service employee work affect : the influence of rewarding
Elmadağ Baş, Ayşe Banu
;
Ellinger, Alexander E.
- In:
Service business
12
(
2018
)
1
,
pp. 121-141
Persistent link: https://www.econbiz.de/10011915029
Saved in:
3
Perceived organizational support, work-family/family-work conflict and presenteeism in hotel industry
Arslaner, Ebru
;
Boylu, Yasin
- In:
Tourism review : the official journal of the AIEST
72
(
2017
)
2
,
pp. 171-183
Persistent link: https://www.econbiz.de/10011772624
Saved in:
4
Error management culture and turnover intent among food and beverage employees in deluxe hotels : the mediating effect of job satisfaction
Jung, Hyo Sun
;
Yoon, Hye Hyun
- In:
Service business
11
(
2017
)
4
,
pp. 785-802
Persistent link: https://www.econbiz.de/10011915008
Saved in:
5
Cultivating service-oriented citizenship behavior among hotel employees : the instrumental roles of training and compensation
Nasurdin, Aizzat Mohd.
;
Noor Hazlina Ahmad
;
Ling, Tan Cheng
- In:
Service business
9
(
2015
)
2
,
pp. 343-360
Persistent link: https://www.econbiz.de/10011384273
Saved in:
6
High-performance work practices, career satisfaction, and service recovery performance : a study of flight attendants
Karatepe, Osman M.
;
Vatankhah, Sanaz
- In:
Tourism review : the official journal of the AIEST
70
(
2015
)
1
,
pp. 56-71
Persistent link: https://www.econbiz.de/10011344501
Saved in:
7
Service employees' deviant behaviors and leader-member exchange in contexts of dispositional envy and dispositional jealousy
Kim, Soo Kyung
;
Jung, Dong-il
;
Lee, Jung Seung
- In:
Service business
7
(
2013
)
4
,
pp. 583-602
Persistent link: https://www.econbiz.de/10010201135
Saved in:
8
Frontline service employees’ customer-related social stressors, emotional exhaustion, and service recovery performance : customer orientation as a moderator
Kim, Taegoo
;
Paek, Soyon
;
Choi, Chang Hwan
;
Lee, Gyehee
- In:
Service business
6
(
2012
)
4
,
pp. 503-526
Persistent link: https://www.econbiz.de/10009663617
Saved in:
9
Der Hotelier der Zukunft
Finkbeiner, Heiner
- In:
Handbuch Hospitality Management : Managementkonzepte, …
,
(pp. 63-72)
.
2009
Persistent link: https://www.econbiz.de/10003814798
Saved in:
10
Führung, gelebte Wertesysteme und innere Orientierung als Erfolgsfaktoren von Hotelunternehmen
Marrenbach, Frank
- In:
Handbuch Hospitality Management : Managementkonzepte, …
,
(pp. 99-113)
.
2009
Persistent link: https://www.econbiz.de/10003814804
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