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~isPartOf:"Handbuch Hospitality Management : Managementkonzepte, Wettbewerbskontext, Unternehmenspraxis"
~person:"Schulze, Gabriele"
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CRM trifft CRS
Schulze, Gabriele
- In:
Handbuch Hospitality Management : Managementkonzepte, …
,
(pp. 167-187)
.
2009
Persistent link: https://www.econbiz.de/10003814811
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