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~isPartOf:"Handbuch Mitarbeiterbefragung"
~person:"Mittal, Vikas"
~person:"Sharma, Piyush"
~person:"Stock-Homburg, Ruth"
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Arbeitszufriedenheit
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Beziehungsmarketing
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Customer satisfaction
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Mittal, Vikas
Sharma, Piyush
Stock-Homburg, Ruth
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Handbuch Mitarbeiterbefragung
The journal of services marketing
7
Journal of service research : JSR
6
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
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Neue betriebswirtschaftliche Forschung : Nbf
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Journal of business research : JBR
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Journal of marketing research
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Journal of retailing and consumer services
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Journal of service management
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Journal of the Academy of Marketing Science
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Branding and sustainable competitive advantage : building virtual presence
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Customer engagement marketing
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Gabler Research
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Gabler research
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Handbook of marketing strategy
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International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
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Journal of international consumer marketing
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Journal of marketing
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Journal of marketing management : MM
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Journal of retailing
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Journal of service theory and practice : JSTP
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Kompetenz in Wissenschaft & Management
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MSI Fast Forward Series, Marketing Science Institute, Cambridge, MA
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Management science : journal of the Institute for Operations Research and the Management Sciences
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Marketing Science
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Marketing letters : a journal of research in marketing
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Mays Business School Research Paper
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Neue betriebswirtschaftliche Forschung
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Neue betriebswirtschaftliche Forschung : nbf
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Reihe: Wissenschaftliche Arbeitspapiere / W / Institut für Marktorientierte Unternehmensführung, Universität Mannheim
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The journal of product innovation management : an international publication of the Product Development & Management Association
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Möglichkeiten und Grenzen von Mitarbeiterbefragungen bei Kundenkontakt-Mitarbeitern
Stock-Homburg, Ruth
- In:
Handbuch Mitarbeiterbefragung
,
(pp. 251-275)
.
2013
Persistent link: https://www.econbiz.de/10009771860
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