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~isPartOf:"Harvard business review : HBR"
~person:"Martin, Roger L."
~person:"Thomke, Stefan H."
~subject:"Bombay"
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Thomke, Stefan H.
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Mumbai's models of service excellence : what the city's dabbawalas can teach your company about quality
Thomke, Stefan H.
- In:
Harvard business review : HBR
90
(
2012
)
11
,
pp. 121-126
Persistent link: https://www.econbiz.de/10009665392
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