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~isPartOf:"Health care management review : HCM review"
~isPartOf:"International journal of hospitality management"
~subject:"Gesundheitsversorgung"
~subject:"Relationship marketing"
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Gesundheitsversorgung
Relationship marketing
Quality management
82
Qualitätsmanagement
82
Dienstleistungsqualität
36
Service quality
36
Health care
30
Hospital
29
Krankenhaus
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quality improvement
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implementation
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patient safety
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Performance measurement
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McAlearney, Ann Scheck
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4
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Reiter, Kristin L.
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Health care management review : HCM review
International journal of hospitality management
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
38
The TQM journal : the international review of organizational improvement
33
Journal of health organization and management
26
Quality management journal : QMJ
24
International journal of productivity and quality management : IJPQM
21
Total quality management & business excellence
19
International journal of quality & reliability management
15
International journal of six sigma and competitive advantage : IJSSCA
14
International journal of quality and service sciences
13
Industrial marketing management : the international journal for industrial and high-tech firms
10
Benchmarking : an international journal
9
International journal of production research
8
International journal of services and operations management
8
Journal of retailing and consumer services
8
Business process management journal
7
The service industries journal
7
Europäische Hochschulschriften / 5
6
International journal of production economics
6
Journal of business research : JBR
5
Journal of business-to-business marketing
5
Qualitätsmanagement im Gesundheitswesen
5
Allokation im marktwirtschaftlichen System
4
Benchmarking : an international journal ; BIJ
4
Handbuch Kundenmanagement : Anforderungen, Prozesse, Zufriedenheit, Bindung und Wert von Kunden
4
Health care management science : a new journal serving the international health care management community
4
Health marketing quarterly
4
IEEE transactions on engineering management : EM
4
International journal of business excellence
4
International journal of business excellence : IJBEX
4
International journal of contemporary hospitality management
4
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
4
International journal of process management and benchmarking : IJPMB
4
International journal of project management : the journal of The International Project Management Association
4
Journal of industrial engineering and management : JIEM
4
Journal of open innovation : technology, market, and complexity
4
Manufacturing & service operations management : M & SOM
4
Production and operations management : an international journal of the Production and Operations Management Society
4
Profession : Wissenschaftsedition im Rainer Hampp Verlag
4
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ECONIS (ZBW)
37
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1
Distributed leadership in health quality improvement collaboratives
Carstensen, Kathrine
;
Kjeldsen, Anne Mette
;
Nielsen, …
- In:
Health care management review : HCM review
49
(
2024
)
1
,
pp. 46-58
Persistent link: https://www.econbiz.de/10014455378
Saved in:
2
How social networks influence the local implementation of initiatives developed in quality improvement collaboratives in health care : a qualitative process study
Gillner, Sandra
;
Oppel, Eva-Maria
- In:
Health care management review : HCM review
49
(
2024
)
2
,
pp. 148-157
Persistent link: https://www.econbiz.de/10014508022
Saved in:
3
Facilitators of palliative care quality improvement team cohesion : lessons from a seven-site implementation project in India
Connell, Natalie B.
;
Zupanc, Sophia N.
;
Lorenz, Karl A.
; …
- In:
Health care management review : HCM review
48
(
2023
)
3
,
pp. 219-228
Persistent link: https://www.econbiz.de/10014313760
Saved in:
4
Impact of performance-based budgeting on quality outcomes in U.S. military health care facilities
Decker, Kimberly L.
;
Schwab, Stephen D.
;
Bazzoli, Gloria J.
- In:
Health care management review : HCM review
48
(
2023
)
3
,
pp. 249-259
Persistent link: https://www.econbiz.de/10014313814
Saved in:
5
Food delivery application quality in customer brand loyalty formation : identifying its antecedent and outcomes
Lee, Soyeun Olivia
;
Han, Heesup
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014227210
Saved in:
6
Facilitators and barriers to the Lean Enterprise Transformation program at the Veterans Health Administration
Azevedo, Kathryn J.
;
Gray, Caroline P.
;
Gale, Randall C.
; …
- In:
Health care management review : HCM review
46
(
2021
)
4
,
pp. 308-318
Persistent link: https://www.econbiz.de/10012664499
Saved in:
7
Linking AI quality performance and customer engagement : the moderating effect of AI preference
Prentice, Catherine
;
Weaven, Scott
;
Wong, IpKin Anthony
- In:
International journal of hospitality management
90
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012300149
Saved in:
8
Toward a high-performance management system in health care, part 5, how high-performance work practices facilitate speaking up in health care organizations
Robbins, Julie
;
McAlearney, Ann Scheck
- In:
Health care management review : HCM review
45
(
2020
)
4
,
pp. 278-289
Persistent link: https://www.econbiz.de/10012303384
Saved in:
9
Standardizing a federally qualified health center's preventive care processes : use of failure modes and effects analysis
Carman, Angela L.
;
Vanderpool, Robin C.
;
Stradtman, …
- In:
Health care management review : HCM review
45
(
2020
)
3
,
pp. 228-231
Persistent link: https://www.econbiz.de/10012294720
Saved in:
10
Common predictors of nurse-reported quality of care and patient safety
Stimpfel, Amy Witkoski
;
Djukic, Maja
;
Brewer, Carol S.
; …
- In:
Health care management review : HCM review
44
(
2019
)
1
,
pp. 57-66
Persistent link: https://www.econbiz.de/10011982150
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