Abimbola, Seye; Keelan, Sarah; Everett, Michael; … - In: Health economics review 9 (2019) 21, pp. 1-14
) transaction costs (i.e. the effort, time and costs required to complete a clinical interaction); and 2) process outcomes and … much of their value by altering process outcomes, satisfaction, and transaction costs, these measures are inconsistently … include satisfaction and transaction costs; and also changes in population access to services, and health system capacity to …