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~isPartOf:"Health marketing quarterly"
~source:"econis"
~subject:"Dienstleistungsqualität"
~subject:"Patients"
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Dienstleistungsqualität
Patients
Gesundheitswesen
38
Health care system
38
Gesundheitsversorgung
22
Health care
22
Service quality
11
Gesundheitspolitik
7
Health policy
7
Consumer behaviour
6
Customer satisfaction
6
Hospital
6
Konsumentenverhalten
6
Krankenhaus
6
Kundenzufriedenheit
6
Coronavirus
5
Gesundheit
5
Health
5
Patienten
5
Beziehungsmarketing
4
Gesundheitsvorsorge
4
Marketing management
4
Marketingmanagement
4
Preventive care
4
Relationship marketing
4
Arzneimittel
3
E-Health
3
E-health
3
Gesundheitskosten
3
Gesundheitstourismus
3
Health care costs
3
Health tourism
3
Market segmentation
3
Marktsegmentierung
3
Pharmaceuticals
3
Physicians
3
Quality management
3
Qualitätsmanagement
3
healthcare
3
public health
3
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English
13
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Anabila, Peter
1
Etemad-Sajadi, Reza
1
Fullerton, Sam
1
Gaedeke, Ralph Mortimer
1
Gomes dos Santos, Gil
1
Gressel, Justin W.
1
Harrison, Kristina
1
Herrero, Carmen
1
Holst, Cindy
1
Kash, Bita A.
1
Kennett-Hensel, Pamela A.
1
Lind, Allan
1
Masip, Jaume
1
McCullough, Tammy
1
McKahan, Molly
1
McMaughan, Darcy
1
Mikhailitchenko, Andrey
1
Min, Kyeong Sam
1
Orejula, Augusto Rodríguez
1
Otalora, Mauricio Losada
1
Perrault, Evan K.
1
Perrott, Bruce E.
1
Prybutok, Gayle
1
Prybutok, Victor
1
Pérez-Arechaederra, Diana
1
Qin, Hong
1
Rosenbaum, Mark S.
1
Thelen, Shawn T.
1
Tomaszewski, Lesley
1
Tootelian, Dennis H.
1
Totten, Jeff W.
1
Yoo, Boonghee
1
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Health marketing quarterly
Journal of health organization and management
35
Health care management review : HCM review
27
Working paper / National Bureau of Economic Research, Inc.
26
NBER working paper series
25
NBER Working Paper
24
The TQM journal : the international review of organizational improvement
22
European journal of operational research : EJOR
20
The European journal of health economics : HEPAC ; health economics in prevention and care
18
Journal of health economics
16
Management science : journal of the Institute for Operations Research and the Management Sciences
15
Quality management journal : QMJ
14
Journal of service management
13
Health economics
12
International journal of productivity and quality management : IJPQM
12
Technological forecasting & social change : an international journal
12
The service industries journal
12
CHE research paper
11
Health care management science
11
International journal of production research
11
Journal of business research : JBR
11
Production and operations management : an international journal of the Production and Operations Management Society
11
Production and operations management : the flagship research journal of the Production and Operations Management Society
11
Total quality management & business excellence
11
International journal of hospitality management
10
International journal of pharmaceutical and healthcare marketing : IJPHM
10
Manufacturing & service operations management : M & SOM
10
International journal of services and operations management
9
Socio-economic planning sciences : the international journal of public sector decision-making
9
SpringerLink / Bücher
9
Discussion paper / Centre for Economic Policy Research
8
International journal of consumer studies
8
International journal of quality & reliability management
8
Journal of the Operational Research Society
8
Public management review
8
Service business
8
The Milbank quarterly
8
The journal of services marketing
8
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
8
World Bank E-Library Archive
8
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ECONIS (ZBW)
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1
Patient consideration of local hospital, center of excellence, and medical tourism options for surgery
Yoo, Boonghee
;
Thelen, Shawn T.
;
Harrison, Kristina
- In:
Health marketing quarterly
40
(
2023
)
2
,
pp. 119-140
Persistent link: https://www.econbiz.de/10014295039
Saved in:
2
The impact of connected health technologies on the quality of service delivered by home care companies : focus on trust and social presence
Etemad-Sajadi, Reza
;
Gomes dos Santos, Gil
- In:
Health marketing quarterly
38
(
2021
)
4
,
pp. 287-296
Persistent link: https://www.econbiz.de/10012802276
Saved in:
3
Service quality : a subliminal pathway to service differentiation and competitive advantage in private healthcare marketing in Ghana
Anabila, Peter
- In:
Health marketing quarterly
36
(
2019
)
2
,
pp. 136-151
Persistent link: https://www.econbiz.de/10012200134
Saved in:
4
Understanding health care service quality in developing Latin America
Otalora, Mauricio Losada
;
Rosenbaum, Mark S.
;
Orejula, …
- In:
Health marketing quarterly
35
(
2018
)
3
,
pp. 167-185
Persistent link: https://www.econbiz.de/10011979353
Saved in:
5
The four Ps of patient experience : a new strategic framework informed by theory and practice
Kash, Bita A.
;
McKahan, Molly
;
Tomaszewski, Lesley
; …
- In:
Health marketing quarterly
35
(
2018
)
4
,
pp. 313-325
Persistent link: https://www.econbiz.de/10011979399
Saved in:
6
How much segmentation is needed in the health care marketplace? : an exploratory study of HMO and non-HMO customers
Tootelian, Dennis H.
;
Mikhailitchenko, Andrey
;
Holst, Cindy
- In:
Health marketing quarterly
33
(
2016
)
1
,
pp. 31-47
Persistent link: https://www.econbiz.de/10011460413
Saved in:
7
Quantitative comparison of measurements of urgent care service quality
Qin, Hong
;
Prybutok, Victor
;
Prybutok, Gayle
- In:
Health marketing quarterly
33
(
2016
)
1
,
pp. 59-77
Persistent link: https://www.econbiz.de/10011460430
Saved in:
8
Patients' preferences for family medicine physicians' video biographies
Perrault, Evan K.
- In:
Health marketing quarterly
33
(
2016
)
4
,
pp. 342-352
Persistent link: https://www.econbiz.de/10011628493
Saved in:
9
Patient proactivity : behaviors, attitudes, and its relationship with satisfaction with the American health care delivery system
Fullerton, Sam
;
McCullough, Tammy
- In:
Health marketing quarterly
31
(
2014
)
1
,
pp. 78-96
Persistent link: https://www.econbiz.de/10010362775
Saved in:
10
Including customers in health service design
Perrott, Bruce E.
- In:
Health marketing quarterly
30
(
2013
)
2
,
pp. 114-127
Persistent link: https://www.econbiz.de/10009767259
Saved in:
1
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