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Emotion
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Personality psychology
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emotion in organizations
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Ashkanasy, Neal M.
1
Fisher, Cynthia D.
1
Holman, David
1
Steiner, Dirk D.
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To, March L.
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Wessel, Jennifer L.
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Human relations
Journal of business research : JBR
152
Journal of retailing and consumer services
125
International journal of hospitality management
78
Psychology & marketing
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Journal of consumer research : JCR ; an interdisciplinary bimonthly
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Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
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Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
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The journal of brand management : an international journal
33
The journal of product & brand management
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European journal of marketing : EJM
31
The journal of services marketing
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International journal of consumer studies
30
International journal of contemporary hospitality management
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Journal of marketing research : JMR
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European journal of marketing
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Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
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Journal of marketing communications
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Marketing letters : a journal of research in marketing
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The service industries journal
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Journal of consumer behaviour : an international research review
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Tourism management perspectives : TMP
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International journal of advertising : the review of marketing communications
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Journal of business ethics : JOBE
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
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Journal of marketing management : MM
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Asia Pacific journal of marketing and logistics
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Journal of behavioral decision making
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Journal of promotion management : innovations in planning and applied research
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Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
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International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
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Journal of consumer research : JCR ; an interdisciplinary journal
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Journal of economic psychology : research in economic psychology and behavioral economics
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Cogent business & management
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Journal of customer behaviour
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Journal of service research : JSR
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The journal of consumer marketing
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ECONIS (ZBW)
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1
How does customer affiliative behaviour shape the outcomes of employee emotion regulation? : a daily diary study of supermarket checkout operators
Holman, David
- In:
Human relations
69
(
2016
)
5
,
pp. 1139-1162
Persistent link: https://www.econbiz.de/10011488834
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2
Unleashing angst : negative mood, learning goal orientation, psychological empowerment and creative behaviour
To, March L.
;
Fisher, Cynthia D.
;
Ashkanasy, Neal M.
- In:
Human relations
68
(
2015
)
10
,
pp. 1601-1622
Persistent link: https://www.econbiz.de/10011375698
Saved in:
3
Surface acting in service : a two-context examination of customer power and politeness
Wessel, Jennifer L.
;
Steiner, Dirk D.
- In:
Human relations
68
(
2015
)
5
,
pp. 709-730
Persistent link: https://www.econbiz.de/10011283769
Saved in:
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