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~isPartOf:"IEEE transactions on engineering management : EM"
~isPartOf:"International journal of innovation management"
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~subject:"Service quality"
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IEEE transactions on engineering management : EM
International journal of innovation management
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
10
International journal of services and standards
8
Working paper
8
Business process management journal
6
International journal of quality & reliability management
6
Total quality management & business excellence
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Amfiteatru economic : an economic and business research periodical
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The TQM journal : the international review of organizational improvement
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International journal of productivity and quality management : IJPQM
4
Managing service quality : MSQ ; an international journal
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SpringerLink / Bücher
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Information systems and e-business management : ISeB
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International journal of contemporary hospitality management
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International journal of hospitality management
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Journal of industrial engineering and management : JIEM
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NESC Council reports
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PROZEUS - eBusiness-Praxis für den Mittelstand
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The SAGE handbook of management learning, education and development
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The accounting review : a publication of the American Accounting Association
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41st Research Conference on Communication, Information and Internet Policy (TPRC), George Mason University, Arlington,VA, Sept. 27-29, 2013, Forthcoming
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ARIS in der Praxis : Gestaltung, Implementierung und Optimierung von Geschäftsprozessen
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A review and critical assessment of the ISO56002 innovation management systems standard : evidence and limitations
Tidd, Joseph
- In:
International journal of innovation management
25
(
2021
)
1
,
pp. 2150049-1-2150049-17
Persistent link: https://www.econbiz.de/10012508186
Saved in:
2
ISO 9000 internalization and organizational commitment : implications for process improvement and operational performance
Ataseven, Cigdem
;
Prajogo, Daniel I.
;
Nair, Anand
- In:
IEEE transactions on engineering management : EM
61
(
2014
)
1
,
pp. 5-17
Persistent link: https://www.econbiz.de/10010338042
Saved in:
3
Decoupling from standards : process management and technical innovation In software development organisations
Fried, Andrea
;
Gey, Ronny
;
Pretorius, Agnieta
; …
- In:
International journal of innovation management
17
(
2013
)
4
,
pp. 1-34
Persistent link: https://www.econbiz.de/10010200363
Saved in:
4
Innovation in commoditized services : a study in the passenger Airline industry
Rothkopf, Maximilian
;
Wald, Andreas
- In:
International journal of innovation management
15
(
2011
)
4
,
pp. 731-753
Persistent link: https://www.econbiz.de/10009271442
Saved in:
5
Process model for e-business standards development : a case of ebXML standards
Choi, Beom Joon
;
Raghu, T. S.
;
Vinze, Ajay
;
Dooley, Kevin J.
- In:
IEEE transactions on engineering management : EM
56
(
2009
)
3
,
pp. 448-467
Persistent link: https://www.econbiz.de/10003883355
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