//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"IMF Staff Country Reports"
~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
~subject:"Dienstleistungsqualität"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Electronic Banking"
Narrow search
Delete all filters
| 3 applied filters
Year of publication
From:
To:
Subject
All
Dienstleistungsqualität
banking supervision
10
banking system
10
electronic banking
10
banking
9
capital adequacy
9
deposit insurance
9
foreign exchange
9
Electronic Banking
8
Electronic banking
8
Reports on the Observance of Standards and Codes
8
banking law
8
consolidated supervision
8
internal control
8
bankers
7
banking services
7
credit policy
7
internal audit
7
settlement system
7
Customer satisfaction
6
Kundenzufriedenheit
6
Service quality
6
bank assets
6
bank credit
6
bank supervisors
6
banking industry
6
banking regulation
6
banking supervisor
6
banking supervisors
6
capital adequacy ratio
6
loan classification
6
prudential regulation
6
return on assets
6
return on equity
6
Bank supervision
5
Banking sector
5
accounting system
5
bank deposits
5
bank loans
5
bank management
5
more ...
less ...
Type of publication
All
Article
6
Type of publication (narrower categories)
All
Article in journal
6
Aufsatz in Zeitschrift
6
Case study
1
Conference paper
1
Fallstudie
1
Konferenzbeitrag
1
Language
All
English
6
Author
All
Casadesús, Martí
3
Marimon, Frederic
3
Petnji Yaya, Luc Honore
3
Liang, Chih-Chin
1
Reklitis, Panagiotis
1
Santouridis, Ilias
1
Sousa, Rui
1
Trivellas, Panagiotis
1
Voss, Christopher A.
1
Wu, Pei-Ching
1
more ...
less ...
Published in...
All
IMF Staff Country Reports
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
The international journal of bank marketing : IJBM
13
International journal of bank marketing
9
International journal of services and operations management
8
International journal of business information systems : IJBIS
7
International journal of quality & reliability management
6
Journal of financial services marketing
5
Services marketing quarterly
5
Cogent business & management
4
Electronic commerce research
4
Global business review
4
International journal of electronic finance : IJEF
4
Journal of Asian finance, economics and business : JAFEB
4
Journal of financial services marketing : JFSM
4
Journal of retailing and consumer services
4
Nepalese journal of finance : a publication of Uniglobe College
4
The service industries journal
4
International journal of business excellence : IJBEX
3
International journal of business policy and economics
3
International journal of financial services management : IJFSM
3
Journal for global business advancement : JGBA
3
Journal of business research : JBR
3
Journal of central banking theory and practice
3
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
3
Online banking security measures and data protection
3
The journal of services marketing
3
Electronic markets : the international journal on networked business
2
European research studies
2
Expert journal of marketing
2
Financial services review : the journal of individual financial management
2
Gabler Edition Wissenschaft
2
Global journal of business management : GJBM
2
Interactive Marketing im Web 2.0+ : Konzepte und Anwendungen für ein erfolgreiches Marketingmanagement im Internet
2
International journal of business and globalisation : IJBG
2
International journal of business excellence
2
International journal of e-business research : an official publication of the Information Resources Management Association
2
International journal of economics and finance
2
International journal of electronic business
2
International journal of emerging markets
2
International journal of innovation and technology management
2
more ...
less ...
Source
All
ECONIS (ZBW)
6
Showing
1
-
6
of
6
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Internet-banking customer analysis based on perceptions of service quality in Taiwan
Liang, Chih-Chin
;
Wu, Pei-Ching
- In:
Total quality management & business excellence : an …
26
(
2015
)
5/6
,
pp. 550-568
Persistent link: https://www.econbiz.de/10011305706
Saved in:
2
The revitalising effect of ISO 9001 on dissatisfied customers
Petnji Yaya, Luc Honore
;
Marimon, Frederic
;
Casadesús, …
- In:
Total quality management & business excellence : an …
25
(
2014
)
8
,
pp. 856-864
Persistent link: https://www.econbiz.de/10010393804
Saved in:
3
The contest determinant of delight and disappointment : a case study of online banking
Petnji Yaya, Luc Honore
;
Marimon, Frederic
;
Casadesús, …
- In:
Total quality management & business excellence : an …
24
(
2013
)
12
,
pp. 1376-1389
Persistent link: https://www.econbiz.de/10010208024
Saved in:
4
The impacts of e-service quality on customer behaviour in multi-channel e-services
Sousa, Rui
;
Voss, Christopher A.
- In:
Total quality management & business excellence : an …
23
(
2012
)
7
,
pp. 789-806
Persistent link: https://www.econbiz.de/10009625469
Saved in:
5
Impact of e-Quality and service recovery on loyalty : a study of e-banking in Spain
Marimon, Frederic
;
Petnji Yaya, Luc Honore
;
Casadesús, …
- In:
Total quality management & business excellence : an …
23
(
2012
)
7
,
pp. 769-787
Persistent link: https://www.econbiz.de/10009625471
Saved in:
6
Internet service quality and customer satisfaction : examining internet banking in Greece
Santouridis, Ilias
;
Trivellas, Panagiotis
;
Reklitis, …
- In:
Total quality management & business excellence : an …
20
(
2009
)
1/2
,
pp. 223-239
Persistent link: https://www.econbiz.de/10003859044
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->