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~isPartOf:"Industrial marketing management : the international journal for industrial and high-tech firms"
~subject:"Beziehungsmarketing"
~subject:"Customer satisfaction"
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Beziehungsmarketing
Customer satisfaction
Switching behaviour
4
Wechselverhalten
4
Relationship marketing
3
Behavioral economics
2
Lieferantenmanagement
2
Supplier relationship management
2
Switching costs
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Verhaltensökonomik
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B-to-B-Marketing
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Business model
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Business-to-business marketing
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Buyer-seller relationships
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Consumer behaviour
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Customer value
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Dienstleistungsmarketing
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Dienstleistungssektor
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Market turbulence
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Marketing management
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Service business model
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Service industry
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Services marketing
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Ayala, Néstor Fabián
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Backhaus, Christof
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Barroso, Carmen
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Benitez, Guilherme Brittes
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Blut, Markus
1
Evanschitzky, Heiner
1
Frank, Alejandro Germán
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Marck, Michael
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Mendes, Glauco H. de Souza
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Industrial marketing management : the international journal for industrial and high-tech firms
Journal of business research : JBR
9
Journal of retailing and consumer services
5
The service industries journal
5
The journal of business & industrial marketing
4
The journal of services marketing
4
Bank of Finland research discussion papers
3
Bank- und Finanzwirtschaftliche Forschung: Diskussionsbeiträge des Lehrstuhls für Betriebswirtschaftslehre, insbesondere Finanzwirtschaft, Universität Bamberg
3
Inventi impact: retailing & consumer services
3
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
3
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
3
Journal of service management
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Managing service quality : MSQ ; an international journal
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Marketing intelligence & planning
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Psychology & marketing
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Asia Pacific journal of marketing and logistics
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European journal of marketing : EJM
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Gabler Edition Wissenschaft
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Global business review
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International journal of business information systems : IJBIS
2
International journal of hospitality management
2
International journal of industrial organization
2
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
2
Journal of financial services marketing : JFSM
2
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
2
Journal of organizational computing and electronic commerce
2
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
2
Journal of retailing
2
Journal of service research : JSR
2
Journal of service theory and practice : JSTP
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Journal of the Academy of Marketing Science
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Management research review
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Marketing letters : a journal of research in marketing
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Paradigm : the journal of Institute of Management Technology
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Preprints of the Max Planck Institute for Research on Collective Goods
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Research paper series / Stanford Graduate School of Business
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Service business
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Services marketing quarterly
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SpringerLink / Bücher
2
Telecommunications policy : the international journal of digital economy, data sciences and new media
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Service customization in turbulent environments : service business models and knowledge integration to create capability-based
switching
costs
Frank, Alejandro Germán
;
Mendes, Glauco H. de Souza
; …
- In:
Industrial marketing management : the international …
100
(
2022
),
pp. 1-18
Persistent link: https://www.econbiz.de/10013206396
Saved in:
2
Securing business-to-business relationships : the impact of
switching
costs
Blut, Markus
;
Evanschitzky, Heiner
;
Backhaus, Christof
; …
- In:
Industrial marketing management : the international …
52
(
2016
),
pp. 82-90
Persistent link: https://www.econbiz.de/10011447495
Saved in:
3
Multi-dimensional analysis of perceived
switching
costs
Barroso, Carmen
;
Picón, Araceli
- In:
Industrial marketing management : the international …
41
(
2012
)
3
,
pp. 531-543
Persistent link: https://www.econbiz.de/10009546586
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