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~isPartOf:"Industrial marketing management : the international journal for industrial and high-tech firms"
~subject:"Customer satisfaction"
~subject:"Service industry"
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Industrial marketing management : the international journal for industrial and high-tech firms
Journal of business research : JBR
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Managing service quality : MSQ ; an international journal
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Service customization in turbulent environments : service business models and knowledge integration to create capability-based
switching
costs
Frank, Alejandro Germán
;
Mendes, Glauco H. de Souza
; …
- In:
Industrial marketing management : the international …
100
(
2022
),
pp. 1-18
Persistent link: https://www.econbiz.de/10013206396
Saved in:
2
Securing business-to-business relationships : the impact of
switching
costs
Blut, Markus
;
Evanschitzky, Heiner
;
Backhaus, Christof
; …
- In:
Industrial marketing management : the international …
52
(
2016
),
pp. 82-90
Persistent link: https://www.econbiz.de/10011447495
Saved in:
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