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~isPartOf:"Industrial marketing management : the international journal for industrial and high-tech firms"
~subject:"Online retailing"
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Online retailing
Beziehungsmarketing
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Channel integration quality
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Consumer behaviour
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Customer engagement
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Customer satisfaction
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Dienstleistungsqualität
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Distribution channel
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Einzelhandel
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Multichannel strategy
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Multikanalvertrieb
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Online-Handel
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Positive word-of-mouth
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Quality management
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Qualitätsmanagement
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Relationship marketing
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Retail trade
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Service quality
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Chan, Tommy K. H.
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Chong, Alain Yee Loong
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Lee, Zach W. Y.
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Industrial marketing management : the international journal for industrial and high-tech firms
Journal of retailing and consumer services
11
Management science : journal of the Institute for Operations Research and the Management Sciences
6
European journal of operational research : EJOR
4
International journal of retail and distribution management
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Journal of retailing
3
Managing customer experiences in an omnichannel world : melody of online and offline environments in the customer journey
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Journal of operations management
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Marketing intelligence & planning
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Transportation research / E : an international journal
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Asia Pacific journal of marketing and logistics
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Electronic commerce research
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European journal of marketing
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IEEE transactions on engineering management : EM
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Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
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International journal of innovation and technology management : IJITM
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International journal of production economics
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International journal of production research
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International journal of technology marketing : IJTMkt
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Journal of advances in management research : JAMR
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Journal of business research : JBR
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Journal of internet commerce
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Journal of marketing research
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Journal of strategic marketing
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Journal of supply chain management science : JSCMS
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Les cahiers du GERAD
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Operations research perspectives
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Service business
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The international review of retail, distribution and consumer research
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Customer engagement through
omnichannel
retailing
: the effects of channel integration quality
Lee, Zach W. Y.
;
Chan, Tommy K. H.
;
Chong, Alain Yee Loong
- In:
Industrial marketing management : the international …
77
(
2019
),
pp. 90-101
Persistent link: https://www.econbiz.de/10012004178
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