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~isPartOf:"Industrial marketing management : the international journal for industrial and high-tech firms"
~type_genre:"Article in journal"
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China
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Customer satisfaction
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Dienstleistungsqualität
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Facheinzelhandel
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Industrial marketing management : the international journal for industrial and high-tech firms
Mitteilungen des Instituts für Handelsforschung an der Universität zu Köln
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Journal of retailing and consumer services
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Harvard business review : HBR
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Small business industrial buyers' price sensitivity : do service quality dimensions matter in business markets?
Zeng, Fue
;
Yang, Zhilin
;
Li, Yongqiang
;
Fam, Kim Shyan
- In:
Industrial marketing management : the international …
40
(
2011
)
3
,
pp. 395-404
Persistent link: https://www.econbiz.de/10008991583
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