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~isPartOf:"Industry 4.0 for SMEs : challenges, opportunities and requirements"
~isPartOf:"Journal of service theory and practice"
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Konsumentenverhalten
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Dienstleistungsqualität
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Industry 4.0 for SMEs : challenges, opportunities and requirements
Journal of service theory and practice
International journal of hospitality management
15
Technological forecasting & social change : an international journal
13
International journal of production research
11
Journal of retailing and consumer services
9
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7
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International journal of contemporary hospitality management
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Journal of the Academy of Marketing Science
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LogForum : elektroniczne czasopismo naukowe z dziedziny logistyki
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Neue Perspektiven der marktorientierten Unternehmensführung
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1
Retail robots as sales assistants : how speciesism moderates the effect of robot intelligence on customer perceptions and behaviour
Guido, Jorge Carlos Fiestas Lopez
;
Kim, Jee Won
; …
- In:
Journal of service theory and practice
34
(
2024
)
1
,
pp. 127-154
Persistent link: https://www.econbiz.de/10014526017
Saved in:
2
When frontline robots emerge: the double-edged-sword effect of anticipated trust on intention to switch brands after service failure
Cui, Jinsheng
;
Zhang, Mengwei
;
Zhong, Jianan
- In:
Journal of service theory and practice
33
(
2023
)
6
,
pp. 842-872
Persistent link: https://www.econbiz.de/10014448129
Saved in:
3
Customer acceptance of service robots under different service settings
Li, Yi
;
Wang, Chongli
;
Song, Bo
- In:
Journal of service theory and practice
33
(
2023
)
1
,
pp. 46-71
Persistent link: https://www.econbiz.de/10014301940
Saved in:
4
The opportunities and challenges of SME manufacturing automation : safety and ergonomics in human–robot collaboration
Gualtieri, Luca
;
Palomba, Ilaria
;
Wehrle, Erich J.
; …
- In:
Industry 4.0 for SMEs : challenges, opportunities and …
,
(pp. 105-144)
.
2020
Persistent link: https://www.econbiz.de/10012160657
Saved in:
5
Implementation of a laboratory case study for intuitive collaboration between man and machine in SME assembly
Gualtieri, Luca
;
Rojas, Rafael A.
;
Ruiz Garcia, Manuel A.
; …
- In:
Industry 4.0 for SMEs : challenges, opportunities and …
,
(pp. 335-382)
.
2020
Persistent link: https://www.econbiz.de/10012160680
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