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~isPartOf:"Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group"
~isPartOf:"Kundenzufriedenheit im IT-Outsourcing : das Optimum realisieren"
~subject:"Business intelligence system"
~subject:"Cloud Computing"
~subject:"Information management"
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Business intelligence system
Cloud Computing
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IT service provider
18
IT-Dienstleister
18
Customer satisfaction
8
Kundenzufriedenheit
8
Cloud computing
4
Deutschland
4
Dienstleistungsqualität
4
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Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
Kundenzufriedenheit im IT-Outsourcing : das Optimum realisieren
HMD : Praxis der Wirtschaftsinformatik
22
The practice of outsourcing : from information systems to BPO and offshoring
11
International journal of business information systems : IJBIS
7
SpringerLink / Bücher
7
Journal of management information systems : JMIS
6
Praktisches IT-Management : Controlling, Kennzahlensysteme, Konzepte
6
Wirtschaftsinformatik & Management : Zeitschrift für Business-IT
6
Innovatives IT-Management : Management von IT und IT-gestütztes Management
4
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
4
Progress in IS
4
Software-as-a-Service : Anbieterstrategien, Kundenbedürfnisse und Wertschöpfungsstrukturen
4
E-Life: web-enabled convergence of commerce, work, and social life : 10th Workshop on E-Business, WEB 2011 ; Shanghai, China, December 2011 ; revised selected papers
3
IT-Outsourcing in der Praxis : Strategien, Projektmanagement, Wirtschaftlichkeit
3
Information systems outsourcing : enduring themes, global challenges, and process opportunities
3
International journal of production research
3
Journal of industrial engineering and management : JIEM
3
Managing outsourcing relationships
3
Research papers in information systems management
3
Springer eBook Collection / Business and Economics
3
Strategisches IT-Management : Management von IT und IT-gestütztes Management
3
ZEW discussion papers
3
China's emerging outsourcing capabilities : the services challenge
2
Controller Magazin : Praxiswissen zur Unternehmenssteuerung : Mitgliederzeitschrift des Internationalen Controller Vereins und der RMA Risk Management Association & Rating Association e.V.
2
Digitalisierung und Innovation : Planung, Entstehung, Entwicklungsperspektiven
2
Discussion paper
2
Erfolgreiches IT-Management in der Praxis : ein CIO-Leitfaden
2
IT-Outsourcing : neue Herausforderungen im Zeitalter von Cloud Computing
2
Information systems and e-business management : ISeB
2
Information systems frontiers : ISF ; a journal of research and innovation
2
Information systems management
2
Information technology and management
2
International journal of accounting information systems
2
International journal of enterprise information systems : an official publication of the Information Resources Management Association
2
International journal of networking and virtual organisations : IJNVO
2
Technology, work and globalization
2
The journal of information systems : JIS ; a semiannual journal of the Information Systems Section of the American Accouting Association
2
Transportation research / E : an international journal
2
Working papers / Institut für Wirtschaftsinformatik der Universität Bern
2
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ECONIS (ZBW)
7
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1
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7
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7
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date (oldest first)
1
Kundenzufriedenheit braucht mehr als ein funktionsfähiges Produkt : Case Study "Gemeinsame Entwicklung einer Lösung für das Ground Handling am Flughafen"
Würdig, Stefan
- In:
Kundenzufriedenheit im IT-Outsourcing : das Optimum …
,
(pp. 137-145)
.
2014
Persistent link: https://www.econbiz.de/10010355739
Saved in:
2
Kunden Sicherheit geben : zuverlässiges und sicheres Cloud Computing
Kellermann, Jörn
- In:
Kundenzufriedenheit im IT-Outsourcing : das Optimum …
,
(pp. 91-104)
.
2014
Persistent link: https://www.econbiz.de/10010355823
Saved in:
3
Kundenbeziehungen nachhaltig pflegen : Messung und Optimierung von Zufriedenheit und Loyalität
Dubanowski, Marco
- In:
Kundenzufriedenheit im IT-Outsourcing : das Optimum …
,
(pp. 31-38)
.
2014
Persistent link: https://www.econbiz.de/10010355836
Saved in:
4
The impact of IT outsourcing on information systems success
Gorla, Narasimhaiah
;
Somers, Toni M.
- In:
Information & management : the internat. journal of …
51
(
2014
)
3
,
pp. 320-335
Persistent link: https://www.econbiz.de/10010375811
Saved in:
5
Using balanced scorecards for the evaluation of “Software-as-a-service”
Lee, Sangjae
;
Park, Sung Bum
;
Lim, Gyoo Gun
- In:
Information & management : the internat. journal of …
50
(
2013
)
7
,
pp. 553-561
Persistent link: https://www.econbiz.de/10010243568
Saved in:
6
Designing an evaluation framework for IT service management
McNaughton, Blake
;
Ray, Pradeep Kanta
;
Lewis, Lundy
- In:
Information & management : the internat. journal of …
47
(
2010
)
4
,
pp. 219-225
Persistent link: https://www.econbiz.de/10003989769
Saved in:
7
Achieving IT consultant objectives through client project success
Luo, Wenhong
;
Liberatore, Matthew J.
- In:
Information & management : the internat. journal of …
46
(
2009
)
5
,
pp. 259-266
Persistent link: https://www.econbiz.de/10003867727
Saved in:
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