Pande, Smriti; Patel, G.N. - In: International Journal of Business Performance Management 14 (2013) 4, pp. 368-385
This paper examines all 46 pharmacy retail stores of an organisation located in National Capital Region (NCR), India, to determine their relative cost efficiency using data envelopment analysis (DEA) models and identify the drivers of cost efficiency using Tobit regression model. Allocative...