Backholm, Klas; Högväg, Joachim; Lindholm, Jenny; … - In: International Journal of Information Systems for Crisis … 10 (2018) 1, pp. 38-56
Crisis communicators and journalists need stable structures to handle social media content in emergencies, but struggle with information overload. The usability of a tool intended to support information gathering was investigated by conducting two usability tests (low- and high-fidelity...