Gallego, Juan Miguel; Gutiérrez Ramírez, Luis H. - In: International Journal of Productivity and Performance … (2021)
analyses this mediator effect in the context of an emerging economy that set a policy reform aimed at increase ISO adoption and … policy reform. Findings: The research findings suggest that after Colombian … policy reform of the quality system (2006), firms that adopted ISO 9001 certification increased innovation (5.2%), labour …