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~isPartOf:"International business and economics research journal"
~isPartOf:"The service industries journal"
~subject:"Cross-cultural management"
~subject:"Relationship marketing"
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Search: subject_exact:"Switching barriers"
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Cross-cultural management
Relationship marketing
Switching behaviour
9
Wechselverhalten
9
Beziehungsmarketing
8
Customer satisfaction
7
Kundenzufriedenheit
7
Consumer behaviour
6
Konsumentenverhalten
6
Dienstleistungsqualität
5
Service quality
5
switching barriers
3
Betriebliche Wertschöpfung
2
Confidence
2
Customer value
2
Kundenwert
2
Lieferantenmanagement
2
Supplier relationship management
2
Value creation
2
Vertrauen
2
customer loyalty
2
Automobile insurance
1
B-to-B-Marketing
1
Bank
1
Beschwerdemanagement
1
Brand loyalty
1
Business-to-business marketing
1
Co-Creation of Value
1
Complaint management
1
Consumer attitudes
1
Corporate reputation
1
Customer Share
1
Customer integration
1
Customer switching intention
1
Dauer
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Dienstleistungsmarketing
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Al-Hawari, Mohd Ahmad
1
Antón, Carmen
1
Berenguer Contrí, Gloria
1
Camarero, Carmen
1
Carrero, Mirtha
1
Chen, Mei-fang
1
Evangelista, Felicitas
1
Fuentes-Blasco, Maria
1
Gil Saura, Irene
1
Gulid, Nak
1
Hsu, Maxwell K.
1
Keramati, Abbas
1
Le Nguyen Hau
1
Lertwannawit, Aurathai
1
Moliner-Velázquez, Beatriz
1
Mosavi, Seyed Mohammad
1
Pham Ngoc Thuy
1
Sangari, Mohamad Sadegh
1
Swanson, Scott
1
Wang, Ling-huei
1
Wang, Stephen W.
1
Watanabe, Yoshiaki
1
Yeh, Jian He
1
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International business and economics research journal
The service industries journal
Journal of business research : JBR
6
Journal of retailing and consumer services
5
International journal of hospitality management
4
The journal of business & industrial marketing
4
The journal of services marketing
4
Bank of Finland research discussion papers
3
Bank- und Finanzwirtschaftliche Forschung: Diskussionsbeiträge des Lehrstuhls für Betriebswirtschaftslehre, insbesondere Finanzwirtschaft, Universität Bamberg
3
Industrial marketing management : the international journal for industrial and high-tech firms
3
International journal of business information systems : IJBIS
3
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
3
Journal of service management
3
Managing service quality : MSQ ; an international journal
3
Psychology & marketing
3
Service business
3
Asia Pacific journal of marketing and logistics
2
Gabler Edition Wissenschaft
2
Global business review
2
Information systems management
2
International journal of contemporary hospitality management
2
International journal of industrial organization
2
International journal of quality and service sciences
2
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
2
International journal of technology marketing : IJTMkt
2
Inventi impact: retailing & consumer services
2
Journal of financial services marketing : JFSM
2
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Journal of organizational computing and electronic commerce
2
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
2
Journal of retailing
2
Journal of service research : JSR
2
Journal of service theory and practice : JSTP
2
Journal of the Academy of Marketing Science
2
Marketing intelligence & planning
2
Marketing letters : a journal of research in marketing
2
Paradigm : the journal of Institute of Management Technology
2
Preprints of the Max Planck Institute for Research on Collective Goods
2
Research paper series / Stanford Graduate School of Business
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ECONIS (ZBW)
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1
Online customer relationships : switching cost drivers for different relationship lengths
Al-Hawari, Mohd Ahmad
- In:
The service industries journal
42
(
2022
)
1/2
,
pp. 59-80
Persistent link: https://www.econbiz.de/10013167405
Saved in:
2
An integrative framework for customer switching behavior
Mosavi, Seyed Mohammad
;
Sangari, Mohamad Sadegh
; …
- In:
The service industries journal
38
(
2018
)
15/16
,
pp. 1067-1094
Persistent link: https://www.econbiz.de/10011977442
Saved in:
3
Key account relationship management : the moderating effects of relationship duration and transaction volume
Yeh, Jian He
;
Wang, Stephen W.
;
Hsu, Maxwell K.
; …
- In:
The service industries journal
38
(
2018
)
7/8
,
pp. 379-401
Persistent link: https://www.econbiz.de/10011880814
Saved in:
4
Service value and switching barriers : a personal values perspective
Pham Ngoc Thuy
;
Le Nguyen Hau
;
Evangelista, Felicitas
- In:
The service industries journal
36
(
2016
)
3/4
,
pp. 142-162
Persistent link: https://www.econbiz.de/10011564533
Saved in:
5
Co-creation of value in business-to-business services
Watanabe, Yoshiaki
- In:
International business and economics research journal
13
(
2014
)
6
,
pp. 1483-1498
Persistent link: https://www.econbiz.de/10011280177
Saved in:
6
A structural relationship between domestic tourist satisfaction, trust, switching barriers and retention
Lertwannawit, Aurathai
;
Gulid, Nak
- In:
International business and economics research journal
13
(
2014
)
6
,
pp. 1375-1382
Persistent link: https://www.econbiz.de/10011280211
Saved in:
7
Measuring the antecedents of e-loyalty and the effect of switching costs on website
Fuentes-Blasco, Maria
;
Gil Saura, Irene
;
Berenguer …
- In:
The service industries journal
30
(
2010
)
11/12
,
pp. 1837-1852
Persistent link: https://www.econbiz.de/10008760013
Saved in:
8
Relationship exit in different legal environments : a cross-cultural analysis
Camarero, Carmen
;
Antón, Carmen
;
Carrero, Mirtha
- In:
The service industries journal
30
(
2010
)
9/10
,
pp. 1457-1478
Persistent link: https://www.econbiz.de/10008661626
Saved in:
9
The moderating role of switching barriers on customer loyalty in the life insurance industry
Chen, Mei-fang
;
Wang, Ling-huei
- In:
The service industries journal
29
(
2009
)
7/8
,
pp. 1105-1123
Persistent link: https://www.econbiz.de/10003990493
Saved in:
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