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~isPartOf:"International journal of business and economics"
~isPartOf:"The journal of services marketing"
~language:"eng"
~person:"Allred, Chad R."
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The service hand-off: effects of multivendor service performance on customer satisfaction : an experimental study
Allred, Chad R.
;
Money, R. Bruce
- In:
The journal of services marketing
24
(
2010
)
2/3
,
pp. 183-195
Persistent link: https://www.econbiz.de/10003990917
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