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~isPartOf:"International journal of business information systems : IJBIS"
~isPartOf:"International journal of electronic customer relationship management : IJECRM"
~subject:"Dienstleistungsqualität"
~subject:"Vertrauen"
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Search: subject_exact:"E-Business"
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Dienstleistungsqualität
Vertrauen
E-commerce
151
Electronic Commerce
151
Beziehungsmarketing
59
Online retailing
58
Online-Handel
58
Relationship marketing
58
Consumer behaviour
46
Konsumentenverhalten
46
Customer satisfaction
29
Kundenzufriedenheit
29
e-commerce
29
Internet marketing
23
Online-Marketing
23
Social Web
19
Social web
19
Confidence
17
Internet
17
Service quality
17
Website
17
KMU
16
SME
16
Einzelhandel
11
Retail trade
11
customer satisfaction
11
India
10
Indien
10
Innovation adoption
10
Innovationsakzeptanz
10
Structural equation model
10
Strukturgleichungsmodell
10
Personalisierung
9
Personalization
9
trust
9
Data protection
8
Data security
8
Datenschutz
8
Datensicherheit
8
Digitale Dienste
8
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Undetermined
13
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Article
32
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Article in journal
32
Aufsatz in Zeitschrift
32
Language
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English
32
Author
All
Al-nassar, Bilal Ali Yaseen
2
Arsalan Najmi
2
Agrawal, Arjun
1
Agrawal, Vivek
1
Ahmed, Waqar
1
Al-Dwairi, Radwan
1
Algharabat, Raed S.
1
Ayyash, Mohannad Moufeed
1
Binh Giang Nguyen
1
Boas, Vânia Vilas
1
Chang, Victor
1
Chauhan, Hemant
1
Corbitt, Brian
1
Deepika
1
Dominic, P. D. D.
1
Feng, Cheng-min
1
Fuad, Fuad
1
Gupta, Rashik
1
Ha Nguyen Thi Thu
1
Handayani, Putu Wuri
1
Hidayanto, Achmad Nizar
1
Hidayat, Luqman Syauqi
1
Ho, Ree
1
Huang, Yu-kai
1
Ilioudi, Stamatia
1
Jain, Neha
1
Joukar, A.
1
Kamble, Aakash Ashok
1
Kamsuriah Ahmad
1
Kaur, Baljit
1
Kumar, Anil
1
Kumar, Satinder
1
Kumar, Vikas
1
Kumari, Parveen
1
Lazakidou, Athina
1
Madan, Sushila
1
Manu, Christian Daniel
1
Mehmood, Syeda Marium
1
Mishra, Saurabh
1
Nikiforova, Anastasija
1
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Published in...
All
International journal of business information systems : IJBIS
International journal of electronic customer relationship management : IJECRM
Journal of retailing and consumer services
41
Journal of internet commerce
29
International journal of electronic marketing and retailing : IJEMR
23
Electronic commerce research
22
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
18
Electronic commerce research and applications
17
Journal of business research : JBR
17
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
16
Information systems and e-business management : ISeB
15
International journal of e-business research : an official publication of the Information Resources Management Association
15
International journal of hospitality management
14
Journal of electronic commerce research : JECR
13
The service industries journal
12
Information systems research : ISR
11
Journal of organizational computing and electronic commerce
11
Journal of travel and tourism marketing
11
International journal of electronic business
10
Journal of management information systems : JMIS
10
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
10
Cogent business & management
9
International journal of internet marketing and advertising : IJIMA
9
International journal of production economics
9
International journal of retail and distribution management
9
Asia Pacific journal of marketing and logistics
8
Electronic markets : the international journal on networked business
8
International journal of electronic business : IJEB
8
International journal of networking and virtual organisations : IJNVO
8
International journal of retail & distribution management
8
Industrial marketing management : the international journal for industrial and high-tech firms
7
International journal of electronic commerce : IJEC
7
Journal of global information management : an official publication of the Information Resources Management Association
7
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
7
Service business
7
Technological forecasting & social change : an international journal
7
The journal of services marketing
7
Trust in the network economy
7
Electronic markets : EM ; the international journal of electronic commerce and business media
6
International journal of quality & reliability management
6
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ECONIS (ZBW)
32
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1
Study of e-services quality and customer loyalty : a moderated mediation model of perceived switching cost and e-satisfaction
Deepika
;
Singh, Shashank Vikram Pratap
;
Sumanjeet Singh
; …
- In:
International journal of business information systems : …
43
(
2023
)
4
,
pp. 528-541
Persistent link: https://www.econbiz.de/10014336896
Saved in:
2
Modelling the determinants of consumers' intentions to use online sharing economy platforms
Chauhan, Hemant
;
Jain, Neha
;
Rawat, Sohan Singh
; …
- In:
International journal of business information systems : …
44
(
2023
)
1
,
pp. 102-119
Persistent link: https://www.econbiz.de/10014437095
Saved in:
3
Determining criteria for evaluating the quality of Vietnamese hotel through guest's online reviews
Ha Nguyen Thi Thu
;
Vinh Ho Ngoc
;
Tuan Tran Minh
;
Binh …
- In:
International journal of business information systems : …
44
(
2023
)
2
,
pp. 249-267
Persistent link: https://www.econbiz.de/10014437130
Saved in:
4
The study of PGP web of trust based on social network analysis
Chang, Victor
;
Xiao, Lina
;
Nikiforova, Anastasija
- In:
International journal of business information systems : …
44
(
2023
)
2
,
pp. 285-302
Persistent link: https://www.econbiz.de/10014437147
Saved in:
5
E-commerce research models : a systematic review and identification of the determinants to success
Ogunmola, Gabriel
;
Kumar, Vikas
- In:
International journal of business information systems : …
43
(
2023
)
1
,
pp. 87-106
Persistent link: https://www.econbiz.de/10014307420
Saved in:
6
Relationships between website quality and trust dimensions in online shopping : an empirical study in Indonesia
Manu, Christian Daniel
;
Fuad, Fuad
- In:
International journal of business information systems : …
39
(
2022
)
3
,
pp. 400-423
Persistent link: https://www.econbiz.de/10013198438
Saved in:
7
Antecedents of repurchase intentions in Indian e-commerce
Syed, Habeeb
;
Sudhakar, K. Francis
;
Rahul, T.
- In:
International journal of business information systems : …
38
(
2021
)
2
,
pp. 219-239
Persistent link: https://www.econbiz.de/10012695197
Saved in:
8
The impact of e-service quality and ease of use of e-customer relationship management : a study of mobile phone services in Jordan
Al-nassar, Bilal Ali Yaseen
- In:
International journal of electronic customer …
13
(
2021
)
2
,
pp. 146-165
Persistent link: https://www.econbiz.de/10012939797
Saved in:
9
The role of technical and relational factors in trust and predisposition for online commerce : digital markets and consumer perspective
Boas, Vânia Vilas
;
Sousa, Bruno
- In:
International journal of electronic customer …
13
(
2021
)
2
,
pp. 166-185
Persistent link: https://www.econbiz.de/10012939798
Saved in:
10
Future research direction for customer satisfaction in relation to complaint handling and service recovery in e-commerce
Kumari, Parveen
;
Kumar, Satinder
- In:
International journal of electronic customer …
12
(
2020
)
3
,
pp. 191-204
Persistent link: https://www.econbiz.de/10012509217
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